Avi Pruthi Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Assisted customers with issues they experience with their iPhones, iPads and iPods.
• Resolved customer issues in a clear courteous and straightforward manner.
• Demonstrated professionalism and courtesy with customers at all times.
• Resolved problems with malfunctioning products.
• Remained up to date on the latest technologies and solutions applicable to company products.
• Managed call flow and responded to technical support needs of customers.

North York, Ontario, Canada

• Working as Financial services representative for American express and helping the customers to reach the financial goals.
• Negotiating, planning, and assisting consumers with correct payment resolutions on one or multiple credit card accounts including Consumer and Business accounts.
• Researching and answering questions regarding account status; assisting as a personal financial advisor over the phone and ownership of fiduciary responsibility for the client.
• Informing consumers of… Show more Working as Financial services representative for American express and helping the customers to reach the financial goals.
• Informing consumers of outstanding balances while attempting to collect payments, reviewing and verifying consumer account information.
• Providing timely, efficient, courteous, and respectful customer service by trying to provide an apt solution to problems or escalating them to the appropriate department.

Toronto, ON, Canada

Customer Coordinator for the third largest transit system in North America, helping more than 500+ people daily and trying to help in improving the transit system.Communicating changes and clarifying TTC policies and procedures to customers.Maintaining a good working knowledge of all surface and subway routes, schedules, rules, and.

Gurgaon, Haryana, India

Working as a NSS representative for Sprint Assisting in-store sales representatives to accurately setting up in new accounts, so customers are ready to use their new devices and plans as soon as they leave the store.Identifies the right solutions for customer billing, technical and/or account issues.

Gurgaon, Haryana, India

Working as Technical Support Associate for Microsoft. Monitoring and Maintaining Customers Operating Systems (Windows), Troubleshooting Network and Diagnosing any Hardware or Software faults by taking the remote access through LMI tool.

Ghaziabad, Uttar Pradesh, India

Providing repair recommendations.Explaining the nature of repairs scheduling appointments.Advising customers how to look after their vehicles.Providing an extraordinary experience for all customers.

Faridabad, Haryana, India

Graduate Diploma, Marketing/Marketing Management, General

Graduate Diploma, International Business Management

Bachelor Of Technology - Btech, Mechanical Engineering