• Heading North-6 region Wealth RM channel with total deposit size of 600+ Crore and team size of 30+ people.• Handling day-to-day Business through RM channel, ensuring high levels of productivity and progression.• Developing and maintaining courteous and effective working relationships.• Actively listening to customers, handled concerns quickly and escalated major issues to supervisor.• Led projects and analysing data to identify opportunities for improvement.• Using critical thinking to break down problems, evaluate solutions and make decisions.• Exceeded goals through effective task prioritization and great work ethic.

• Heading Kanpur SME branch with total deposit size of 500+ Crore and team size of 15+ people.• Handling day-to-day running of Branch, ensuring high levels of productivity and progression.• Developing and maintaining courteous and effective working relationships.• Actively listening to customers, handled concerns quickly and escalated major issues to supervisor.• Led projects and analysing data to identify opportunities for improvement.• Using coordination and planning skills to achieve results according to schedule.• Participating in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Increasing customer satisfaction by resolving customer complaints and suggestions.• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.• Devoting special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.• Demonstrating respect, friendliness and willingness to help wherever needed.• Using critical thinking to break down problems, evaluate solutions and make decisions.• Exceeded goals through effective task prioritization and great work ethic.

Having 11 + years of experience in the field of banking.• Providing banking solutions to the rising needs of the customers.• Excellent capability of managing the operations & sales activities of the branch.• Acquisition of new relationships and retention of existing bank relationships with Constant Improvement of Customer service.• In depth knowledge of various function of Banking including Cash, Clearing, Assets.• Staff training and guidance also ensure development of subordinates.

• Having 9+ years of experience in the field of banking.• Providing banking solutions to the rising needs of the customers.• Excellent capability of managing the operations & sales activities of the branch.• Acquisition of new relationships and retention of existing bank relationships with Constant Improvement of Customer service.• In depth knowledge of various function of Banking including Cash, Clearing, Assets.• Staff training and guidance also ensure development of subordinates.

• Branch Administration Management & Operations Team Handling.• Revenue generation branch profit management.• Building relationship & customer servicing.• Strategy planning and developing staff under proper coaching and guidance.