Avinash Kumar Jha Email & Phone Number

I am working as Technical Support Executive at Alliance Web Solution Pvt Ltd.#Providing technical support to the clients for mail service, web hosting, and Domain DNS-related issues through a remote connection, mail, or phone calls.#Configuration of Google Guite Workspace Email, Rackspace Email, Office 365 email id, Business Email, and Shared hosting email services.#Helping clients with the Configuration of email id on email clients(OWA) like outlook, Mozilla Thunderbird, Mac Mail, and troubleshooting email client issues.#Managing email accounts like creating email id, modifying email id, disabling, enabling, and deletion of email id as per client request.#Enabling email forwarding, BCC archiving, autoresponder, adding an alias, Blacklisting and whitelisting, etc. #Providing mail security support to the clients for the domains.#Setup/configuration of cPanel Accounts in WHM(Web Host Manager) for hosting the websites.#Upgrading Web Spaces, Monthly Bandwith, suspension, and termination of cPanel accounts for required websites on the Corporate Server through WHM.#Uploading websites on the server through FTP applications like Filezilla.#Website Backup services, Email Data Migration, and Backup of email client data.#Configuration of Let's Encrypt and paid SSL certificate for websites#Managing support ticket system and communicating with server team for the resolution of server-level issues.#Installing system and application software, Troubleshooting system issues, and providing a backup solution for Google Chrome, Mozilla Thunderbird, etc.#Uses web tools dnschecker.com,mxtoolbox.com and command prompt to find and diagnose the DNS Records of domains.

Listed skills include Computer Hardware, Networking, Email Support, Domain Name System, and 19 others.