Avinash Kumar Pandey Email & Phone Number

With a Bachelor's Degree in Computer Science and over seven years of IT industry experience, I am a Subject Matter Expert at itSimple, a leading provider of hardware and software solutions. 1. I assist customers with troubleshooting issues, preparing clear operating instructions, and training users on how to maximize the use of itSimple's products and services. 2. I also document all transactions and support interactions in the system for future reference and addition to the knowledge base.My core competencies include Data Backup, VMWare ESXi, and Linux Network Administration, which I leverage to increase sales by educating prospects on the benefits of itSimple's products and services in comparison to competitors. 3. I have successfully resolved multiple complex technical problems and delivered customer satisfaction. 4. I am motivated by the challenge of solving technical problems and the opportunity to learn and grow as a Subject Matter Expert. My goal is to contribute to the success of itSimple and its customers by providing reliable and efficient solutions.