A resolute professional with the experience of 10 years in IT Implementation Project Lead, System Implementation & Upgrades, Application Deployments, Solution Design, a specialist in Exchange online, currently associated with TechMahindra.• Sound knowledge of designing, implementing & troubleshooting Office 365 EXO -Microsoft Azure AD Connect, Exchange Online Protection, Office365 Administration, and platform, worked on Azure Portal – Managing identities from AD to AAD.• Expertise in migrating the on-promises Mailboxes and its components to the Exchange Online -Office 365.• Insightful understanding of Microsoft Azure products, Security and vulnerability assessment Solutions using Microsoft Defender and virtualization using Microsoft Azure in Creating Resources.• Proficient in the deployment as well as management of cloud-based infrastructure, especially on setting up Mail-flow, Connectors and implementing defending policies and Data loss and prevention.• Highly skilled in managing different internal and external stakeholders as well as troubleshooting issues and initiating corrective action.• Certified Azure Microsoft DP 900 in Azure Data Fundamentals and Microsoft AZ 900 Azure Fundamentals, ability to describe general and network security, core Azure services & solutionRoles and Responsibilities of Technical lead: Reviewing cases, adding action plan on cases, conducting triages for the team on various topics related to Exchange office 365.● Ability to manage the clients and collaborate with stakeholders.● Ability to coach the team and help build their technical skills.● Excellent Process and Product knowledge.● Effectively communicate technical information to on-shore and off-shore team members.● Possess Logical reasoning skills.● Provide daily and weekly status reports.● Monitor upcoming new development activity for potential impact to overall environment.● Supervise a team of 20 support engineers and help them in maintaining their quality of service by reviewing their work and providing constructive feedback.