Hey there, I’m Avinash Pathak, the founder of Visionary Doctor Fantastic—and if I’m being honest, probably the only guy who can say he’s combining health care with a bit of magic (don’t tell my tech team though). Imagine if your wellness plan could be as personalized as your Spotify playlist—minus the guilty pleasure tracks, of course. That’s what we’re building here: a health tech platform so intuitive, it knows what you need before you even do!I’ve always had a knack for tech, but mental and physical health? That’s where the passion kicks in. At Visionary Doctor Fantastic, we’re not just slapping together a few health tips and calling it a day. Oh no! We’re crafting wellness plans that are more adaptable than your weekend plans after a last-minute party invite. Whether you’re managing stress, tracking your mood, or just trying to figure out why your back hurts more than your grandma’s, we’ve got you covered—no white coats necessary.We’re teaming up with hospitals, insurers, and other healthcare heavyweights to make sure you get top-notch care without burning a hole in your pocket. Think of us as the superheroes of affordable health care, but with way better capes (okay, no capes, but we’re working on it). And the best part? Our platform makes the whole process feel as easy as binge-watching your favorite show—minus the couch potato guilt. Wellness isn’t just important; with us, it’s a full-on adventure!So if you’re ready to ditch the boring doctor visits and start leveling up your health game, come join the Visionary Doctor Fantastic crew. We’re redefining health care, one happy (and probably better rested) user at a time!
Visonary Doctor Fantastic
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FounderVisonary Doctor Fantastic Jul 2024 - PresentMumbai, Maharashtra, India
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Senior Customer Service AssociateFirstsource Mar 2022 - Jul 2024IndiaAssisted customers with product selection, troubleshooting and problem resolution.Utilized active listening skills to understand customer needs andprovide ranored sonnons.Researched product locacions at different Taclities to arrangeand coordinate drop shipments.Fscalated issues to proner supervisors when standard processeswere not ettective.Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.Stepped up to assist customer service manager with complaints and issues during times of department short staffing.Responded proactively and positively to rapid change.rollowed-through on all critical inter-departmental escalationsto increase customer retenrion raresPromoted available products and services to customers during service, account management, and order calls.implemented and developed customer service trainingCollaborated with staft members to enhance customer serviceexperience and exceed team goals through ettective client satisfaction rates.Developea night empathetic client relationshids and earned reputation for exceeding service standard goals.Edit resume content -
Subject Matter ExpertFirstsource Mar 2022 - Jul 2024IndiaAssisted team leader in conducting briefings for the team and updating the teammembers with the latest process updates. updated team members about their dally performancesMonitoring of calls that are live, recorded and side by sideProviding documented feedback to agents about positives and areas Of Improvements.Leading internal quality calibrations to ensure all departments are aligned with the operationalobiectives Participation in client calibrations to align with centrequirements.Providing training and coaching to os batches andzero sellers to ensure they are aware ofqualityparameters.Conducting dip checks on floor to check compliance for any new updates. Conducting briefings with quality, training and operations teams to aiscuss performanceand steps to improve and achieve targets. setting weekly and monthly targets for the team and allocating resources accordingly on a daily basis.
Avinash P. Education Details
Frequently Asked Questions about Avinash P.
What company does Avinash P. work for?
Avinash P. works for Visonary Doctor Fantastic
What is Avinash P.'s role at the current company?
Avinash P.'s current role is Founder at Visonary Doctor with expertise in Change Management.
What schools did Avinash P. attend?
Avinash P. attended Late Shri Vishnu Waman Thakur Charitable Trust Viva Institute Of Pharmacy.
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