Avinash Shaw Email & Phone Number

Noida, Uttar Pradesh, India

Operational responsibilitiesProvide operational support for Air & Surface mode movment/ Freight Forwarding / Transporter / other service providers.Plan logistics operations for clients including coordination of transportation and communication with vendors/ Transporters / Freight Forwarders / Co loaders /Custodians.Handling all primary communications and.

Gurgaon, Haryana

1. Establish and maintain strong relationships with customers to ensure effective and efficient service level of FTL along with PTL business and knowledge transfer with best practices for processing.2. Handling Customer queries, Customer complaints, escalations queries, sales inquiries, vendor costing, pickup issues, and delivery issues.3. Develop and.

Delhi Area, India

• Handling top customers from Pharma / Cold chain segment along with some other top customers.
• Serve as a “Single Point of Contact” in Blue Dart for all queries, issues, grievances etc of the assigned key account.
• Develop & maintain good relations with key decision makers in the client organization and continuousy leverage such relationships to get more business for Blue Dart.
• Provide timely service delivery to all assigned key accounts including redressal of customer queries… Show more
• Provide timely service delivery to all assigned key accounts including redressal of customer queries per taining to shipments, tracking, transit times etc.
• Organize priority delivery for key accounts, in collaboration with operations, as and when required.

New Delhi Area, India

• Serving as a National representative/Coordinator for key clients by managing their distribution across the nation and offering logistics, warehousing and supply chain support.
• Key account management and client servicing.
• Establish strong, multi-level, win/win relationships with the account (including main decision makers, influencers, opinion leaders) and take full ownership of the account.
• Build, manage & maintain client relationship at mid-levels and throughout the customer… Show more
• Build, manage & maintain client relationship at mid-levels and throughout the customer organization by providing desire service level and operational support to high net worth clients.
• Ensuring that all customers are satisfied by fulfilling their express requirement on an immediate basis.

Delhi - NCR

• Served as Key Account Manager for clients like Airtel, Jabong.com, HCL and others.
• Handling vendor management part for Household category.
• Doing meeting with all logistics partners on weekly bases.
• Responsible for monitoring service analysis, Delivered quality services to key clients and handled internal coordination for the same.
• Created & reviewed trend analysis to respond to customers changing need.
• Functioned as single communication channel between the… Show more

Pgdm, Retail Management, Marketing.

A full time Post Graduate Diploma in Management (PGDM), 2011. Having dual specialization in Marketing and Retail Management from Institute.

Bba, Management

A full time Bachelor of business administration (BBA), 2009. Having specialization in General Management from Institute of Professional.