Avinash Singh Email & Phone Number

Melbourne, Australia

- Manage projects and maintain applications and databases across Northern Health. - Work on projects and liaise with internal customer to determine their needs and ensure they are being met.

Australia

- Manage and maintain applications and databases across Northern Health. - Assist with the resolution of IT related support requests and incidents.- Work on projects and liaise with internal customer to determine their needs and ensure they are being met.

Melbourne, Australia

Provide technical & installation support to the Australian client base that operates the iCareHealth Clinical Care, Medication Management & Resident Manager system. Responsible to deliver technical and installation support to iCareHealth’s client within the agreed service level and other required performance metrics as well as ensure the documentation relating the Support desk is current and the information recorded is correct & accurate in CRM.

Singapore

Collaborate methodically with vendors and IT teams in project implementation, engaging key users and support personnel in pre/post deployment process in accordance with project methodologies and policies and to build good rapport with business usersIdentifying, investigating, and analysing business processes, procedures and work practices - Involved in conducting user requirement analysis for the development / implementation of new systems and for enhancements to existing systems, including involvement in the system integration testing phaseEvaluate and identify potential solutions for system inefficiencies, change management and make recommendations for best business practices, and system functionality and behaviour to resolve business problems for vendorsOperating project management methodologies such as Waterfall Project Management, deploy principles and techniques to develop project plans, organise costing use such as resource and unit costing and utilise key resources to manage projects. The objective is to run a cost effective and efficient project for the client. Prepare and deliver functional specifications/guidelines for use based on the requirements given by the clients.Perform application configuration, unit testing, functional testing, documentation and coordinate user acceptance testing to ensure acceptable quality and reliability of the IT system for the end usersConduct appropriate training to key users on how to utilize and troubleshoot the system before deploying system and also construct user documentation on the system for user’s understanding. For example, training will be given to the new users of the system by using PowerPoint slides followed by hands on training by demo.Acting as a central source for information by providing 24/7 primary application maintenance support and on-going application support and thus providing guidance and assistance in the system project decision making process for clients

Singapore

Handle many projects under the HOD to improve ICT education for teachers and students Train students on Baseline ICT standards and administer pre and post testsDesign lessons which meet the current Baseline ICT standards and the current English Curriculum (based on Stellar Specific Guidelines)Assist HOD ICT in overall management of ICT implementationWorks with the HOD ICT on gathering the ICT needs of the school and proposing solutions that meet these needsRaise ITQ and perform Evaluation of Quotations for the ICT Department of the SchoolResearch and recommend new technology tools that support teaching and e-learningManages the ICT operational and administrative duties i.e. Incident Reporting and ICT inventory management, Website MaintenanceConducts ICT awareness and usage briefings and trainings for staffProvide in-class support to staff during lesson to ensure all equipment is set up and working wellTrain students on Baseline ICT standards and administer pre and post testsConsolidate and summarize reports on usage of LMS and Baseline ICT StandardsTake remediation steps and provide solutions to improve on scores.Conduct customized ICT-based training for staff and students Assist staff to upload resources in the school’s Learning Management PortalGenerate monthly portal usage reportsCompile students’ projects for showcaseAble to video tape teachers’ lessons / school events and perform basic video editing skills Administer ICT surveys and consolidate findings for school reportWork hand-in-hand with TA to support the staff and studentsCoordinates and works with external vendor that support the school in ICT training

Built inventive skills to solve problemsResponsible for communicating with the different people andhaving patience to resolve issuesResponsible for managing assets of the companyGain experience in desktop hardware troubleshooting and diagnosisAble to support end users for their daily PC usage problemsBuilt knowledge and experience of Windows XP, Windows Vista, Windows 7, Microsoft Office, Network connectivity and printer mapping

Bachelor Of Science (Bsc), Business Information Systems, Cyber Forensics And Information Security Management

Diploma In Business Computing, Information Technology