At Oracle India Pvt. Ltd., I contributed as a Member of the Technical Staff, specializing in Oracle Communications Billing and Revenue Management solutions. My role involved working on critical modules such as Pricing Design Center (PDC), Billing and Revenue Management (BRM), Elastic Charging Engine (ECE), and Customer Center.Role Overview:In this role, I focused on ensuring the high quality and reliability of Oracle’s billing and revenue management systems through rigorous testing, automation, and development activities. I was responsible for a range of tasks from service setup to customer management, ensuring that all aspects of the billing cycle operated seamlessly.Key Responsibilities:Service and Customer Management: Configured services, defined pricing lists, registered and managed customers, and handled authentication and authorization of customer logins.Test Preparation and Execution: Developed comprehensive test scenarios and cases based on requirement specifications, ensuring thorough coverage and accuracy.Automation: Automated test cases using Selenium WebDriver and Cucumber framework (BDD format), enhancing efficiency and consistency in the testing process.Bug Verification: Identified, verified, and documented bugs in new builds, updating their status in the bug database and collaborating with teams to facilitate prompt resolutions.Cloud and Web Service Testing: Conducted testing in cloud environments, executing test scripts on virtual servers across different platforms. Automated web service testing using the Cucumber framework.API Testing and Development: Performed API testing with Postman and automated API tests using the Rest Assured framework. Engaged in minor development tasks and bug fixes using Java.My role was integral to the successful deployment and operation of Oracle’s billing and revenue management solutions, ensuring that our systems met high standards of performance and reliability for global clients.

At Pearson India Technology, we are dedicated to advancing education through innovative software solutions for K-12, higher education, and vocational training across India and North America. Our suite of products includes Digitally, MyPedia, MxTouch, Tutorvista, and Smarthinking.Role Overview:As a Software Engineer in QA, I played a critical role in ensuring the excellence of our Tutorvista and Smarthinking projects. My responsibilities encompassed driving the QA delivery process to guarantee that our educational software products meet the highest standards of quality and performance.Key Contributions:QA Strategy and Execution: Led the QA efforts for Tutorvista and Smarthinking, implementing comprehensive quality assurance processes throughout the development and release phases.Automation Expertise: Utilized tools like Jenkins CI, Selenium WebDriver, JMeter, and Shell Scripts to develop and maintain automated test frameworks, enhancing efficiency and reliability in our testing procedures.Agile and Process Improvement: Applied a customized Agile framework and streamlined QA processes to support a weekly release model, ensuring timely and frequent product updates.Quality Assurance: Ensured that all products adhered to rigorous business and technology acceptance criteria, contributing to the delivery of high-quality educational solutions.My role involved close collaboration with development teams to integrate quality practices effectively, ensuring that our software solutions continue to set industry standards in educational technology.

At Verismo Networks, a premier IPTV company specializing in end-to-end broadband entertainment solutions, I contributed as a Software Engineer in QA, ensuring the highest standards of quality across our diverse product offerings, including IPTV solutions, Media Adapters, Media Servers, and NAS systems.Role Overview:In my role as an individual contributor, I was responsible for performing thorough quality assurance and testing to support the deployment of our cutting-edge entertainment solutions for global ISPs, Telcos, and IPTV service providers.Key Responsibilities:QA Testing and Execution: Conducted detailed functional, integration, and regression testing for Verismo’s IPTV solutions and related products, identifying and documenting defects to ensure a seamless user experience.Automation Development: Developed and maintained automated test scripts using industry-standard tools, enhancing testing efficiency and accuracy for our Media Adapters, Media Servers, and NAS systems.Collaboration: Worked closely with development teams to understand product requirements and provide feedback on potential issues, contributing to the overall quality and reliability of our solutions.Issue Identification: Proactively identified, reported, and tracked bugs and performance issues, working towards effective resolutions and improvements.Process Adherence: Followed established QA processes and methodologies, contributing to the ongoing refinement of testing practices and supporting timely product releases.My role at Verismo Networks was instrumental in ensuring the reliability and performance of our broadband entertainment solutions, contributing to the company’s reputation for delivering high-quality IPTV products to a global audience.