• Manages the Megaworld Hotels & Resorts (MHR) regional portfolio, overseeing three (3) hotels with a total of 1,247 keys in Cebu and Iloilo• Led the pre- and post-opening operations of Belmont Hotel Mactan, the fifth hotel in the Visayas region, ensuring operational excellence and alignment with corporate standards• Handles forthcoming projects, including the Mactan Convention/Expo Centre (Cebu, over 9,000 sqm), a beach facility (Cebu), a museum (Cebu), a convention centre (Bacolod)… Show more • Manages the Megaworld Hotels & Resorts (MHR) regional portfolio, overseeing three (3) hotels with a total of 1,247 keys in Cebu and Iloilo• Led the pre- and post-opening operations of Belmont Hotel Mactan, the fifth hotel in the Visayas region, ensuring operational excellence and alignment with corporate standards• Handles forthcoming projects, including the Mactan Convention/Expo Centre (Cebu, over 9,000 sqm), a beach facility (Cebu), a museum (Cebu), a convention centre (Bacolod), and new hotels in Cebu, Iloilo, and Bacolod, adding 1,356 keys to the regional portfolio• Serves as part of the MHR Senior Leadership Corporate Executive Management team, contributing to strategic decision-making, growth planning, and organizational development• Implements strategic initiatives to enhance operational efficiency, increase profitability, and improve guest satisfaction across all managed properties• Oversees the Savoy Hotel Mactan, which won the Best Airport Hotel at the International Travel Awards/Golden Tree Events, Dubai, UAE, in 2023• Guided the development and execution of projects like the Belmont Hotel Mactan, ensuring the property won accolades such as the FIABCI-Philippines Outstanding Developer Hotel Category, Gold Winner Award in 2023• Ensures ongoing recognition and success for hotels under management, such as Savoy Hotel Mactan, Richmonde Hotel Iloilo, and Belmont Hotel Mactan which won TripAdvisor’s Travelers Choice Awards (2022-2024) and Traveler Review Awards from Agoda (2022-2024)• Leads cross-functional teams, fostering a culture of teamwork, accountability, and continuous improvement, resulting in higher employee engagement and operational excellence Show less

• Oversaw the overall operations and processes of both Belmont Hotel Manila and Savoy Hotel Manila, managing a total of 1,164 keys• Managed rooms, reservations, revenue management, food and beverage, spa services, human resources, quality assurance, and finance across both hotels• Collaborated closely with the Resorts World Manila Sales Team and Megaworld Corporation stakeholders to drive growth, resulting in a nearly 150% increase in revenues for the Newport City hotels• Adapted… Show more • Oversaw the overall operations and processes of both Belmont Hotel Manila and Savoy Hotel Manila, managing a total of 1,164 keys• Managed rooms, reservations, revenue management, food and beverage, spa services, human resources, quality assurance, and finance across both hotels• Collaborated closely with the Resorts World Manila Sales Team and Megaworld Corporation stakeholders to drive growth, resulting in a nearly 150% increase in revenues for the Newport City hotels• Adapted products and services to meet employee needs and enhanced service quality while closely managing the financial performance of both hotels• Consistently maintained a year-over-year (YOY) gross operating profit (GOP) exceeding 50%, significantly enhancing profitability for both properties• Led both Savoy Hotel Manila and Belmont Hotel Manila to win TripAdvisor’s Travelers Choice Awards in 2020 and 2021• Guided Savoy Hotel Manila to win the prestigious Asia’s Leading Airport Hotel Award at the World Travel Awards in 2021 and the Luxury Lifestyle Award in 2020 Show less

• Managed a 530-key five-star hotel located within Dubai International Airport, overseeing all hotel operations, including Rooms Management, Reservations, Revenue Management, and Food & Beverage Management for the Ahlan First and Business Class Lounges, Concourse D• Collaborated with Dubai Airports stakeholders to ensure compliance with performance standards across all hotel entities• Monitored guest complaints to identify trends and potential issues, tailoring products and services to… Show more • Managed a 530-key five-star hotel located within Dubai International Airport, overseeing all hotel operations, including Rooms Management, Reservations, Revenue Management, and Food & Beverage Management for the Ahlan First and Business Class Lounges, Concourse D• Collaborated with Dubai Airports stakeholders to ensure compliance with performance standards across all hotel entities• Monitored guest complaints to identify trends and potential issues, tailoring products and services to enhance service levels based on employee feedback• Increased profits by maintaining a year-over-year gross operating profit (GOP) exceeding 55%• Achieved recognition as Best Airport Hotel in the Middle East in 2019 by Business Traveler Middle East• Secured First Place in the Travel and Hospitality Awards for Airport Hotel of the Year in the UAE for both 2018 and 2019• Received the Overall Winner award at the Priority Pass Awards for the Ahlan Business Class Lounge in the Middle East, India, and Africa regions in 2017 and 2018• Attained the TripAdvisor Hall of Fame for exceptional guest reviews and service quality• Won awards for Best Business Hotel and Best Spa in the UAE in 2018 from Haute Grandeur Show less

Responsible for the Rooms operation of the 589-key five-star Hotel, including Front Office and Housekeeping Operations, Laundry Department, Telephones, and Business Centers, and reporting to the General Manager. As a member of the Senior Management, was also responsible for Starwood initiatives such as SPG, GPS, Star-Push, and GEI.• Maintained a YOY departmental profitability conversion of >84%.• Achieved the ranks of No. 1 in EAME and No. 2 Global (Guest Experience… Show more Responsible for the Rooms operation of the 589-key five-star Hotel, including Front Office and Housekeeping Operations, Laundry Department, Telephones, and Business Centers, and reporting to the General Manager. As a member of the Senior Management, was also responsible for Starwood initiatives such as SPG, GPS, Star-Push, and GEI.• Maintained a YOY departmental profitability conversion of >84%.• Achieved the ranks of No. 1 in EAME and No. 2 Global (Guest Experience Index).• Received a score of 98% in Star-Voice (Staff Engagement Survey). Show less