• Managed store supplies and assets valued at over $2,000,000, ensuring security and optimal use to reduce asset loss by 5% over 2 months.• Led daily operations, overseeing staff activities and delegating tasks to enhance workflow efficiency, resulting in a 10% increase in overall team productivity.• Developed and executed staff schedules, ensuring adequate coverage during peak hours and reducing labor costs by 8% through effective shift planning.• Provided guidance and training to a team of 20+ staff, improving employee performance and achieving 100% customer satisfaction ratings during peak hours.

• Oversaw and optimized the management of assets valued over $3,000,000• Directed day-to-day store operations, managing a team of 15+ employees to maintain efficiency and deliver high-quality service, resulting in a 15% increase in customer satisfaction scores.• Monitored inventory levels, optimizing stock replenishment processes to reduce waste by 10% and saving $2,000 per quarter in material costs.• Enforced company policies and standards, ensuring compliance with safety and quality protocols, contributing to a 100% successful health and safety audit during the tenure.

• Leveraged customer engagement strategies to upsell premium beverage options, driving a 15% increase in average transaction value and maximizing sales revenue.• Executed targeted promotional campaigns for seasonal and specialty beverages, resulting in a 20% growth in high-margin product sales over the course of each promotional period.• Cultivated strong customer relationships, consistently meeting sales targets and enhancing client retention through personalized service and proactive issue resolution, resulting in a 98% customer satisfaction rating.

I was working in the position of the founder of my own anti fraud company in which, I incorporated the ideas of using AI to protecting banking information. But primarily working on the front end of the website and using these skills to push my abilities as a developer.