Avneesh Mishra Email and Phone Number

As a System Engineer at Outworx, assigned to the client-side operations with Wipro at the Adani site, my role is crucial in ensuring seamless integration and functionality of various systems and technologies. I am a part of a dynamic team that focuses on delivering high-quality IT solutions and support to enhance operational efficiency at the site.Key ResponsibilitiesSystem Design and Implementation:Collaborate with cross-functional teams to design and implement IT solutions tailored to the specific needs of the Adani site.Conduct system analysis to ensure that hardware and software components are compatible and can meet operational requirements.Technical Support and Troubleshooting:Provide ongoing technical support to end-users, addressing and resolving issues related to hardware, software, and network systems.Perform regular system diagnostics and troubleshooting to identify and mitigate potential problems before they affect operations.

• Provided timely and effective technical support to faculty, staff, and students on desktop computers, laptops, printers, and other peripherals. • Installed, configured, and maintained desktop computers, laptops, and peripheral devices across the institute's network. • Utilized remote access tools and helpdesk software to provide remote assistance to users located oncampus and off-campus, resolving issues efficiently without the need for physical presence. • Managed inventory of computer equipment, peripherals, and spare parts, coordinating procurement and replacement as needed to minimize downtime. • Developed user-friendly documentation and tutorials to guide users in performing common tasks and troubleshooting minor issues independently.