·        Responsible for “Store Ops” at Fashion City Store Location Agra ·        Entire Store Area is 11000 Sqft with an average sale of 1cr /Month ·        Meet sales goals by training, motivating and mentoring to sales staff·        Responsible for Cash and Customer Service desk ,Both Functions. ·        Complete store administration and ensure compliance with policies and procedures·        To be fully aware of KRA’s and work to deliver and improve themEnsure to Display new Lines planned every week with VM guide followI make sure to all replenishments & GRN’s are timely closed with floor ready at 10 AM. Every month Off range Stocks to identify & sent back to DC as per process Checking of display & VM Guide everyday & taking corrective actionsResponsible for Internal Audits i.e. Cash ,Stock Takes & Backend Process.·        Dealing with customer queries and complaintsTo Ensure high quality service delivery with strong focus on customer satisfaction.Responsible for daily staff planning at floor Ensuring Weekly Roster is adhered.Responsible for Employee engagement activity calendar planned for every month .

• Responsible for “Store Ops” at Zudio Location Agra (Area-4911Sq.ft.)• Entire Store Area is 9815 Sqft with an average sale of 2cr /Month • Meet sales goals by training, motivating and mentoring to sales staff• Responsible for Cash and Customer Service desk ,Both Functions. • Complete store administration and ensure compliance with policies and procedures• To be fully aware of KRA’s and work to deliver and improve them• Ensure to Display new Lines planned every week with VM guide follow• I make sure to all replenishments & GRN’s are timely closed with floor ready at 11 AM. • Every month Off range Stocks to identify & sent back to DC as per process • Checking of display & VM Guide everyday & taking corrective actions• Responsible for Internal Audits i.e. Cash ,Stock Takes & Backend Process.• Dealing with customer queries and complaints• To Ensure high quality service delivery with strong focus on customer satisfaction.• Responsible for daily staff planning at floor Ensuring Weekly Roster is adhered.• Responsible for Employee engagement activity calendar planned for every month .

*Handled "Being Human-EBO" Store*Store area was 1200 sq ft , & average Business 15 Lac Per month .

*Handled "Levi's Store " area 1400 Sqft.