Sergiu Stoianov Email & Phone Number

Chișinău, Chisinau, Md

Chisinau, Moldova

RunPay

Молдавия

Chisinau, Moldova

Chisinau, Republic Of Moldova

PSP

Chisinau, Moldova

Job responsibilities• Organization and monitoring the banks activity in areas of issuing and acquiring of bank cards and issuing of credit cards. • Managing of merchant’s network• Elaboration and implementation of new issuing and acquiring products, including e-commerce and distant channels (mobile-banking, internet-banking, ATM-banking etc.).• Reporting and analysing of department's activity. • Elaboration and modification of internal rules, procedures, instructions and manuals. • Optimization of workflows (issuing, loan administration, etc)• Creation and modification of contracts with clients and vendors. • Elaboration of bank strategies and business plans in bank cards area. • Participation in courses of qualification improvement for branch staff, • Elaboration and development of loyalty schemes and marketing programs, work with the banks served by processing center, work with the payment organizations and National Bank of Moldova, direct work with large corporate clients, etc.• Project management of the projects, related with elaboration, implementation and optimization in cards and paymentsAchievements• Lunching the first electronic food vouchers, based on the contactless bank cards• Optimizing the workflows in branches due to total restructuring of the bank• First on-line application for credit cards with TTY less, than 2 hours.

Chisinau, Moldova

• Bank products, services and image promotion • Advertising• Feedback• Loyalty• PR

Moldova

Job responsibilities• Organization and monitoring the banks activity in areas of issuing and acquiring of bank cards and issuing of credit cards. • Elaboration and implementation of new issuing and acquiring products, including e-commerce and distant channels (mobile-banking, internet-banking, ATM-banking etc.).• Reporting and analyzing of department's activity. • Elaboration and modification of internal rules, procedures, instructions and manuals. • Creation and modification of contracts with clients and vendors. • Elaboration of bank strategies and business plans in bank cards area. • Participation in courses of qualification improvement for branch staff, • Elaboration and development of loyalty schemes and marketing programs, work with the banks served by processing center, work with the payment organizations and National Bank of Moldova, direct work with large corporate clients, etc.Achievements• Created new structure of Bank cards department and all necessary related rules, procedures and manuals• Launched Visa Platinum debit and credit cards and Visa Infinite credit cards• Launched Mobile-banking and Internet-banking• Launched issuing of classical revolving credit cards• Increased market share in card issuing with 5%• Launched insurance programmes for Gold Cards cardholders• Launched loyalty program for cardholders “VictoriaShopping”. • Launched co-brand programmes with Air Moldova and Orange• First NFC HCE wallet• Achieved annually increasing of net profit for 15-20%

Chisinau, Moldova

Job responsibilities• Organization and monitoring the banks activity in areas of issuing and acquiring of bank cards and issuing of credit cards. • Elaboration and implementation of new issuing and acquiring products.• Reporting and analyzing of department's activity. • Elaboration and modification of internal rules, procedures, instructions and manuals. • Creation and modification of contracts with clients and vendors. • Elaboration of bank strategies and business plans in bank cards area. • Participation in courses of qualification improvement for branch staff, • Elaboration and development of loyalty schemes and marketing programs, work with the processing center, work with the payment organizations and National Bank of Moldova, direct work with large corporate clients, etc.Achievements• Created new structure of Bank cards department and all necessary related rules, procedures and manuals• Launched Internet-banking for cardholders (econom.md)• Increased market share in card issuing with 15%• Achieved profitability of card business

Chisinau, Moldova

Job responsibilities• Work with salary projects (contract negotiations), • Acquiring (acquisition and support of clients), • Development of instructions for cashiers of merchants, • Organization of courses for merchants, • Development and implementation of new products, • Development of loyalty schemes, • Elaboration of contracts, methodological and organizational support of the banks served in processing center of the bank, • Marketing of bank cards, • Training of branches staff, • Preparation of statistical data and reports.Achievements• Established rules and procedures for Customer Support and Authorisation Service• Created first marketing program for bank cards• Installed first POS-terminal• Created rules and procedures for ATM cash collection management

Licence In Economy / Лиценциат В Экономике, Accounting / Бухгалтерский Учёт И Смежные Области, 9.1

Activities and Societies: head of group/ староста Accountant-economist / Бухгалтер-экономист.

Diploma / Ingineer-Economist / Inginer-Economist, Economic Informatics And Cybernetics/ Экономическая Информатика И Кибернетика, 9,6

Activities and Societies: Head of group / Староста группы

Diploma / Диплом О Среднем Образовании, General Education / Общее Образование

Activities and Societies: Коммандир отряда, староста класса