Managed a team responsible for all of the Commercial Trading reporting and analysis across the BT Consumer division (BT, EE and Plusnet). My team turned data into MI and made recommendations to enable sensible commercial decision making across Mobile, Broadband, TV and Sport

Responsible for creating the quarterly trading targets for BT Broadband Base (regrades and churn). Involved building a sophisticated Excel model which took into account variations in the base size, propensities by lifestage and technology type and catered for manual adjustments to allow for inputs from our finance and marketing stakeholders. Once a quarterly plan was built it was then my job to gain buy in from the affected channels, and explain the plan to senior leadership… Show more Responsible for creating the quarterly trading targets for BT Broadband Base (regrades and churn). Involved building a sophisticated Excel model which took into account variations in the base size, propensities by lifestage and technology type and catered for manual adjustments to allow for inputs from our finance and marketing stakeholders. Once a quarterly plan was built it was then my job to gain buy in from the affected channels, and explain the plan to senior leadership, highlighting any risks to our annual budget. Show less

Wide ranging business partnering role focussing on EE Mobile upgrades. Responsibilities included:- Creating the budget and quarterly plans- Business casing new props / trials- PIR analysis and recommendations - Managing our Retentions pricebook - Creating and presenting insights and analysis to drive value in our Upgrades business