The job required gathering necessary information via bothcalls and emails for company's VVIP clientele like KanyeWest and David Goggins, finding out if we can cover thejob, using a software to create the reservation and handingit over to dispatch department for driver assignment.From February 2024 till yet doing the quality assurance ofagent’s calls, documenting number of calls taken per weekby the agent and the number of calls abandoned.

Handled patients queries via calls. It involved schedulingappointments for new patients, follow ups and post ops. Formeds queries, refills and procedure scheduling we'd go tothe on-site staff.

This was a chat support for both customers and riders forTalabat, a meal delivery company in gulf countries.

This job involved gathering information from competitorcompanies, and producing content based on updatedgoogle SEO algorithm with the right keywords.