Reservations Specialist
The job required gathering necessary information via bothcalls and emails for company's VVIP clientele like KanyeWest and David Goggins, finding out if we can cover thejob, using a software to create the reservation and handingit over to dispatch department for driver assignment.From February 2024 till yet doing the quality assurance ofagent’s calls, documenting number of calls taken per weekby the agent and the number of calls abandoned.