Andrea Ward Email & Phone Number

Philadelphia, Pennsylvania, United States

• Assemble engineering data into submittals for Engineer approval • Provide technical specifications and drawings as required for potential jobs/submittals • Resolve all credit or billing questions related to the sale • Manage all functions of new generator sales including issuing purchase orders to vendors • Track submittal process, respond to engineers/ EC'S (define this) questions to submittals • Issue purchase orders/order equipment from approved submittals or as directed by the customer without delay • Work with sales and management staff to understand job status and expected delivery dates • Work with territory managers for any bid requiring planned maintenance pricing, service departments for start-up costs • Negotiate prices with vendors to maximize profitability • Coordinate equipment delivery and installation ofturn-key projects • Coordinate start-up, testing and training with service departments • Review specifications and create sales quotes through 1-Pass or other vendors in preparation of nev equipment proposals • Create new equipment proposals for sales staff, territory managers sales engineers, or managemei as required. • Work with bid center to find new equipment sales opportunities • Track job progress • Coordinate vendor invoices to prepare customer invoices • Coordinate with rental department as required • Provide updates on sales profitability and assist in forecasting sales Provide feedback to MTU-OE RSM and requested • Manage project costs and margins • Communicate with customers during projects relative to costs and progress • Present final job reports to customers • Project evaluations and assessment of results • Have a thorough knowledge of PPS products and services, obtained with training and experier • Negotiate with clients on projects regarding job scope and pricing.

Newtown, Pennsylvania, United States

Played an integral role in setting up the company's policies and procedures for the conveyaTicmg department as the company grew from 30 to 185 new home settlements per year. • Worked extensively with site sales staff, vendors, supervisors and customers to coorduiate all aspects of the home settlement process. • Responsible for checking the completeness of all sales documents. • Liaison between buyer, buyer representatives, mortgage companies, title companies, attorneys and construction field personnel. • Scheduled and attended closings as builder representative and received excellent scores on all customer surveys regardmg the settlement process. Member of the Executive Team - worked on strategies for goal setting and attainment. Hired, trained and supervised assistant for the conveyancing department. Executive Assistant to CEO and President (2000 - 2002) Created and maintained systems and processes for various departments, including warranty, purchasing and customer service. Responsibilities included maintaining daily schedules for CEO and President, all correspondence and travel arrangements. Worked with advertising and merchandising companies to promote new home sales. Attended meetings and appointments and followed up with action plans.

Levittown, Pennsylvania, United States

Identified specific customer needs and recommended and sold appropriate property and casualty insurance solutions. Created direct mail pieces and newsletters to advance company awareness. Assisted in claims processing and reporting. Handled customer complaints, questions and needs.

Wayne, Pennsylvania, United States

Responsible for management and remote support of the Western Pennsylvania/Ohio branch account database. Performed extensive research to determine the proper placement of all accounts in database. Provided monthly reports to sales managers and account executives. Conducted module reviews with each account executive on an individual basis. Facilitated concise and thorough training course to new peer group.