Will Allen Email & Phone Number

London, United Kingdom

• Branding, Marketing and Public Relations for boutique companies and events.• Website Development.• Corporate identity and strategy.

New York, Ny, Usa

• Founded in October 2005 as an auction management firm transformed into an export company in January 2008.• Coordinated exportations and consolidation of orders going to Brazil. • Created long term business relationships with freight forwarders and suppliers.• Implemented internet and auction sales of overstocked items on Amazon and eBay.

London, United Kingdom

• Leads a customer service and call centre team as well as coordinating with store managers on new policies and dispute resolution. • Discovered and resolved an issue with postage that was costing the company an additional £75k+ per year. • Strengthened the relationship between stores, merchandising, warehouse and customer services.• Implemented KPIs to track customer service and company performance.• Reduced number of missed calls from an average of 1.75% to 0.35%.• Liaised with all internal departments as well as external suppliers to resolve customer issues.• Won Feefo’s Trusted Service Award

Vitória, Es, Brasil

• Founded in January 2008 as an import/retail business selling at dog shows throughout Brazil.• Oversaw all imports, purchasing, sales (wholesale, retail and internet), government contracts and marketing.• Became exclusive authorized importer of Tri-Tronics, Midnight Pet Products and Resco Products.• Became authorized importer of PetMate, Kong, Redline K9 and other brands.

• Founded in January 2002 as a Brazilian granite agent and export company.• Negotiated granite purchases of blocks, slabs and tiles. • Oversaw contracted work such as cutting blocks, polishing slabs and logistics.• Featured in Granite Land Magazine in January 2004 as a pioneer in modern granite marketing.• Generated sales of 10 containers per month by May 2005.

Miami, Florida

• Founded in January 2001 as an American granite agent specializing in Brazilian granite. • Created and maintained company website and managed marketing and sales.• Formed bonds with wholesalers and fabricators throughout the United States.

New York, Ny, Usa

• Organized shows and assisted with marketing. • Responsible for hanging art works and delivery. • Coordinated day to day office responsibilities.

Newport, Usa

Moved through the ranks of the restaurant working in all aspects of the business.Positions held in order were:• Pizza Delivery Boy (Spiaggia)• Waiter (Via Via II)• Head Waiter and Maitre d' (Via Via II)• Sous Chef• Front of the House Manager• Back of the House Manager• Assistant General Manager of the whole company (Spiaggia, Via Via and Via Via II)

Master Of Traditional Oriental Medicine, Acupuncture And Oriental Medicine

Web Developer

Learned cutting edge coding techniques and best practices from world class developers, project-based test-driven work and pair.

Iphone & Ipad App Development

Learned the basics on how to create interactive applications for the Apple iPhone and iPad. - Xcode 5 - Apple iOS 7 - Parse - Objective C.

Bachelor Of Applied Science (Basc), Food Service Managemente

Associate Of Applied Sciences, Culinary Arts/Chef Training

12 Gcses (9As, 2Bs And 1C), Gcse

Master Of Traditional Oriental Medicine, Medicine