Adam Chauvin Email & Phone Number

Waterloo, On, Ca

Canada

Kitchener

Kitchener, Ontario, Canada

Waterloo, On

• Facilitated sales by adapting to customer disposition and optimizing products and services to client needs• Completed and updated independent and academic training on products.• Familiarized in industry products both current and unavailable (store containing approx. 10,000 SKU)• Developed new employee product knowledge as a primary trainer and referent resource.• Co-ordinated internal product transfers between locations and submitted specialized orders to ordering department • Processed and received product orders, matching purchase orders to invoices• Consistently maintain positive customer connection and professional client relationships

Waterloo, On

• Filing Adjustments, and GST returns• Designed and used excel ledgers to prepare financial statements and budget reports

Kitchener, Canada Area

• Completed over 300 tax returns with varying levels of complexity, both current and multi-year. (for Canadian & Quebec residents)• Maintained a high level of professionalism, adapting communication style to the needs of each client• Independently operated an office without supervision, using virtual resources to troubleshoot and complete two-partied authentication transactions• Demonstrated high proficiency in office management, scheduling client appointments, processing payments, cash deposits etc.• Rewarded for excelling in product promotion and for helping clients file multi-year unfiled returns

Waterloo, On

• Trained new employees and coached junior employees on customer service excellence• Directly solved customer complaints and was responsible for all returns/refunds• Provided focused reports coordinating meetings with sales representatives to ordering manager• Developed weekly schedule, communicated priorities, and managed employee tasks and duties • Integral to redesigning the employee handbook, initiated the employee health & safety committee

Bachelor Of Business Administration - Accounting, Audit And Information Technology

Business Administration - Accounting, Accounting, Total Gpa 3.92

Activities and Societies: Student member of PSAP – Ontario Post-Secondary Ambassador Program  Financial Reporting using IFRS & ASPE .

Education record