Anthony Wicks Email & Phone Number

Guildford, England, Gb

London, United Kingdom

Product Specialist and Solution Seller in UK/I across multiple industries.

Reading, United Kingdom

Solution selling and technical leadership. - Google compete specialism- Live demos and technical presentations to large technical audiences (Future Decoded, Industry Events)

Reading, United Kingdom

I have been working with several Microsoft interns to identify their core competencies and experiences which they can develop for use in graduate interviews. Thus far 3 of 3 interns have returned as graduates and while they do the hard work it has been an extremely rewarding experience.

Working in a high-growth channel business helping Partner readiness, drive cross-selling activities and customer evangelism.

London, United Kingdom

I manage customers who require a specialised and highly-elevated level support to maintain complex, critical workloads. Key activities include; - Support Account Leadership- Continued senior stakeholder management- Escalation management - Highly detailed resource planning and management I am also a Service Delivery Manager for Office 365 which requires me to become a core part of my customer's O365 Service team. The specific activities relating to this role include:- Delivering managed-IP- Leading strategic conversations based upon product roadmaps- Understanding and mapping highly complex environments - Project management.

Reading

I re-joined Microsoft as part of their Microsoft Academy of College Hire (MACH) scheme. This program is an exclusive 2 year program of training that is designed to further develop business acumen and other professional skills such as Managing, Negotiation and Presenting.Although my job title has remained the same as my previous tenure, my engagements have changed significantly.1) I own the relationships with 10 Public sector accounts including Central Government Agencies, Universities, County Councils and London Boroughs. I have worked with 15 since July 2011.2) Engaging at a more strategic CxO level to understand my customer's IT strategies and to ensure that our services add real business value. 3) Assisted over half of my customers with advice, guidance and services in migrating them to the cloud for one or more Office 365 services.4) Awarded a voluntary internal evangelism role to demonstrate our 3 screens vision and raise awareness of our upcoming consumer-facing products/services.

1) Owning and managing the delivery of Microsoft Premier Support contracts for a set of cross sector accounts. The key deliverable was to ensure that customers utilised their contract to take them from their current IT environment to their desired state. This involved case management, trend analysis, identifying/scoping proactive offerings and regularly collaborating with a broad range of business areas.2) Being a core member of a global account team of a global investment banking customer. This engagement allowed me to experience a deeper relationship with this customer and being able to deliver a more strategic service. In addition to my core role, I hosted Microsoft Premier Workshop attendees when they visited our offices which involved me taking them to lunch, managing logistics and any issues that arose on the day.