Delivery Manager with experience in managing a diverse portfolio of both Fixed Price and T&M projects. Led a team of 75+ associates, including onsite and offshore resources.Demonstrated success in product development, project development, and end-to-end managed services.Awarded for the successful management and delivery of a digital solution involving workflow automation using technologies such as Java Full Stack, AWS, and DevOps (CI/CD).As a Customer Delivery Manager, implemented a real-time transactions monitoring/preventing solution using AI/ML for digital banking customers.As a Program Manager, led the global data migration from legacy SharePoint to O365 for a leading Japan-based pharmaceutical company.Developed and executed strategies for resource optimization, leading to a more efficient allocation of resources and reduction in overhead costs.

Orchestrated the successful transition of 120 applications for the annuity business from Canadian Life Insurance company to Japan’s premiere Life Insurance company demonstrated exceptional strategic planning skills.Collaborated effectively with incumbent vendor to ensure the successful transition showcasing strong stakeholder management and process undertaking.Actively involved in crafting proposals and plans for margin optimization, defined strategic levers, and executed them to drive regular improvements, reflecting a strong business acumen and a continuous improvement mindset.

Spearheaded end-to-end managed services for a leading American Life Sciences company from Japan and pioneering solutions for the Oncology department.Recognized as the Best Delivery Manager of the Healthcare and Life Sciences SBU, demonstrating exceptional leadership and delivery capabilities. Key accomplishments include:Orchestrated a remarkable financial turnaround, boosting EBIDTA from -2% to 28% within a year.Excelled as a people’s leader, mentoring team members and maintaining an attrition rate of less than 10% within the program.Achieved 100% adherence to quality, compliance, process & continuous improvement, ensuring customer delight.

Directed both onsite and offshore delivery teams, demonstrating robust leadership and management capabilities.Skilfully managed multiple Time & Material (T&M) and Fixed Price (FP) engagements concurrently for a diverse portfolio of financial and pharma customers, showcasing proficiency in handling multiple projects across various sectors.Pioneered the design and development of an innovative product leveraging AI/ML & NLP technologies. This multilingual solution (Japanese, English, Korean, Mandarin, Spanish & Russian) empowers financial institutions to proactively identify potential threats related to Anti-Money Laundering (AML) & Know Your Customer (KYC) operations, underscoring technical expertise and a deep understanding of financial compliance.

As a Senior Consultant, responsible for the business requirement gathering for the migration of data from legacy mainframe to Oracle DB using ETL & SQL Stored Procedures for one of the leading American Insurance companies.Acted as a PM for the vendor teams developing Policy Inquiry Management system using J2EE technology.

As an IT Manager responsible for organizations Infrastructure Management (Servers, Desktops, Backups & OS) that includes health monitoring, software patches, Anti-Virus upgrades and tape backup servicesResponsible for company’s B2C educational portal and migrated the existing J2EE / Oracle technology to Open Source based software using LAMP for reduction of maintenance cost

As a Team Lead, responsible for the end-to-end design and development of B2C educational portal using J2EE & Oracle technology for one of the Japanese foreign educational service providers.Was part of the development & maintenance team who were responsible for the Japanese leading job portal daijob.com.

As a System Analyst, involved in end-to-end design and development of Visual IDE for Fujitsu Narrow band telephone switch compiler using IBM Rational Rose, C++ & VC++.

As a multimedia software engineer, developed special effects for company’s product using Microsoft DirectX technology.Travelled to Japan for learning Japanese Language and worked as trainee for Nippon Systemwere