B2B:- Responsible for maintaining suppliers' relations and contracts- Supervise website management, seasonal collection uploads and inventory updates- In charge of maintaining suppliers documentationB2C:- Supervise the entire B2C process of the company- Maintain customer satisfaction from the ordering processes- Responsible for maintaining constant improvement of the ordering cycle and retaining customers- Responsible for maintaining data base of customers'… Show more B2B:- Responsible for maintaining suppliers' relations and contracts- Supervise website management, seasonal collection uploads and inventory updates- In charge of maintaining suppliers documentationB2C:- Supervise the entire B2C process of the company- Maintain customer satisfaction from the ordering processes- Responsible for maintaining constant improvement of the ordering cycle and retaining customers- Responsible for maintaining data base of customers' credentials- Responsible for exploring areas of improvement in the operational processesWebsite Management:- Responsible for maintaining adequate price lists on the website- Supervise the functionality of the website and maintain its improvement according to customers' feedback- Supervise the functionality of all website's pages and monitor all additions by vendorsMarketing/Content Management:- Supervise the flow of content from the graphic designers and maintain a constant update of the company's social feed- Supervise content contributors and their posts on the website's blog- Organize the logistics for influencers and bloggers shootsEvent Management:- Responsible for planning the logistical framework of the company's events- Collaborate in gathering sponsors data and assist in raising funds for events- Collaborate in creating cost - analysis sheets for events and creating event timelines- Responsible for coordinating with designers for the events and monitoring their payments- Responsible for coordinating the logistics of shipping products to events Show less

- Supervise the entire B2C process of the company- Responsible for maintaining suppliers' relations and contracts- Supervise website management, seasonal collection uploads and inventory updates- In charge of maintaining suppliers documentation- Responsible for exploring areas of improvement in the operational processes- Responsible for planning the logisticsl framework of the company's events

. In charge of the matching processes between students and their tutors and consultants· Organized transportation for tutors and consultants to the corresponding class venues· Coordinated with Recruitment to establish a solid recruitment funnel for academic tutors· Reported tutoring and consulting shortages to Recruitment on a weekly basis· Coordinated with the recruiting team in the tutors’ hiring process· Sourced online and offline resources and test banks to develop… Show more . In charge of the matching processes between students and their tutors and consultants· Organized transportation for tutors and consultants to the corresponding class venues· Coordinated with Recruitment to establish a solid recruitment funnel for academic tutors· Reported tutoring and consulting shortages to Recruitment on a weekly basis· Coordinated with the recruiting team in the tutors’ hiring process· Sourced online and offline resources and test banks to develop an online resource library for tutoring needs· Developed a detailed database for the company’s tutoring services and requests to make marketing data-driven decisions· Coordinated in creating sales incentives for academic tutoring services· Coordinated with the sales team to market the company’s academic tutoring services· Held responsible for sending a weekly detailed report about academic tutoring services and requests to higher management Show less

Handled walk-in customers regarding their services and bankingneeds Was in charge of reviewing special category customers' accounts Was in charge of providing presentations about bank's compliance to the branch'steam Held responsible for entering banking facilities on bank's scoring systems Was awarded Error Rate Champion of the branch for two consecutive months

 Held responsible for helping students in their academic needs Organized revision sessions to further help students Was in charge of correcting exams and assignments