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Aya Long Email & Phone Number

Product and Customer Solutions Manager at Knowledge as a Service, Inc.
Location: Edinburgh, Scotland, United Kingdom 15 work roles 2 schools
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Role
Product and Customer Solutions Manager
Location
Edinburgh, Scotland, United Kingdom
Company size

Who is Aya Long? Overview

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Aya Long is listed as Product and Customer Solutions Manager at Knowledge as a Service, Inc., a company with 10 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Aya Long.

Aya Long previously worked as Product Lead at Knowledge As A Service, Inc. and Customer Success Manager at Knowledge As A Service, Inc.. Aya Long holds Educational Leadership from The University Of Manchester.

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Email format at Knowledge as a Service, Inc.

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Knowledge as a Service, Inc.

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Profile bio

About Aya Long

As a Product and Customer Solutions Lead, I leverage my extensive background in education and people development to ensure clients achieve their desired outcomes and maximize the value of our solutions. My expertise lies in building strong relationships, understanding customer needs, and developing strategic plans to drive success and satisfaction.With a proven track record in developing and implementing outreach strategies, I excel in fostering engagement and promoting positive experiences. My passion for community impact and empowerment continues to drive my commitment to helping clients from diverse and disadvantaged backgrounds achieve their full potential.My experience includes leading professional development initiatives and behavior change projects, which have honed my skills in communication, organization, and event management. I have successfully collaborated with government officials, educators, and community leaders to create and deliver impactful training programs across various regions.In my previous role, I increased engagement and enrollment by 50% through targeted outreach and empowerment programs. I am now excited to bring my dedication to customer success, ensuring that every client receives the support and guidance they need to thrive.

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Knowledge as a Service, Inc.
Knowledge As A Service, Inc.
Product and Customer Solutions Manager
Edinburgh, GB
Website
Employees
10
AeroLeads page
15 roles

Aya Long work experience

A career timeline built from the work history available for this profile.

Technical Content Developer

Wichita, Kansas Metropolitan Area

My role drives user-centered high-quality content through a collaborative partnership with the Customer success coach. Playing a key role, I design, develop, and publish technical product content, (e.g. embedded in the messages, product, multimedia and more) with a focus on clarity, accuracy, and other characteristics of quality information.

Jan 2023 - Nov 2024

Education And Development Lead

Bali, Indonesia

Within my role, I have:-Been leading the Learning and Education Development Team to deliver impactful learning interventions that drive performance at an individual and organisational level across project areas.-Consulted with internal and external stakeholders across projects to identify and define learning needs and implement tailored solutions (e.g..

Apr 2023 - Dec 2023

Learning Program And Development Manager

Yayasan Pelita Harapan Cemerlang

Pontianak, West Kalimantan, Indonesia

Responsible for designing, developing, managing, governing, and improving learning service product delivery; focusing on operational excellence, learning service product excellence, people development and leadership, and customer success and benefit. Established the core process framework including definitions of processes, templates, systems for.

Jan 2022 - Apr 2023

Pearson Exam Officer

Yayasan Pelita Harapan Cemerlang

Pontianak, West Kalimantan, Indonesia

Responsible for organising and managing Pearson qualifications delivery in collaboration with assessors, the Head of Pearson Edexcel Test Centre, moderators, examiners, and administration staff. Monitoring and ensuring compliance with regulations and agreed on approval policies and conditions.

Apr 2019 - Apr 2023

Assistant Principal Of Curriculum And Instruction

Yayasan Pelita Harapan Cemerlang

Pontianak Area, West Kalimantan, Indonesia

Supported strong instructional leadership models, coordinated professional learning for teachers, monitored student outcomes, and supported families and communities to be key partners in student learning.Key achievements:* Provided oversight of the standards, policies, and protocols set forth, ensuring that they are maintained by students, and teachers.

Jan 2019 - Sep 2020

English Language Teacher

Yayasan Pelita Harapan Cemerlang

Pontianak, West Kalimantan, Indonesia

Managing learning facilitation functions with a strong focus on people-development-oriented quality practices, authentic learning content and learning experience governance, spearheading project-based learning, implementing peer mentoring and establishing a learning and professional development community. Utilised and integrated digital learning solutions.

Mar 2018 - Sep 2020

Homeroom Teacher

Yayasan Pelita Harapan Cemerlang

Pontianak, West Kalimantan, Indonesia

I was a homeroom teacher for a class of 21 Senior High School students majoring in Science. Within the year, I have liaised with my students, their parents, and the school, because I believe a homeroom teacher is a pivotal agent of communication between those involved in a student's education. An example of this was during the implementation of school's.

Jul 2019 - Jun 2020

Course Developer (Project-Based)

Indonesia

  • Develop of course materials from a given set of objectives in the form of research, lesson plan, presentations, handouts & assessments.
  • Ensuring the quality control of the course materials for their grammatical accuracy, validity and reliability to the present context, and usability for the current user demographics according to the set content.
  • Coordinate & collaborate with subject matter experts in developing materials
Jan 2023 - Mar 2023

Chevening Scholar 2020/2021

Manchester, England, United Kingdom

To quote Chevening Awards themselves, "Whilst there is no 'typical' Chevening Scholar, we are looking for the kind of people who have the passion, ideas, and influence to provide the solutions and leadership needed to create a better future."As a Chevening scholar, I believe in the idea of paying it forward. I took part in the mentoring of future.

Jul 2020 - Oct 2021

Ielts Training And Development Coordinator

Best Partner Education

Pontianak, West Kalimantan, Indonesia

Competently helped over 250+ test takers achieve their IELTS target score (band) through setting up and coaching a personalised IELTS training programme based on needs analyses to strengthen or learn new skills (test and language) necessary to achieve the target score.

Aug 2016 - Mar 2018

Ielts Training And Development Coordinator

British Culture And Learning Centre

Pontianak, West Kalimantan, Indonesia

Successfully helped over 300+ test takers achieve their IELTS target score (band) through setting up and coaching a personalised IELTS training programme based on needs analyses to strengthen or learn new skills (test and language) necessary to achieve the target score.

Jun 2016 - Mar 2018
2 education records

Aya Long education

Educational Leadership

Activities and Societies: Class Representative for more than 180 students during the peak of Pandemic 2020.Modules: • Engaging with.

Bachelor Of Education (Bed), English/Language Arts Teacher Education, 1St Class Honours (3.92 Gpa)

Ikip Pgri Pontianak

Activities and Societies: Debating team, English Student Community

FAQ

Frequently asked questions about Aya Long

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What company does Aya Long work for?

Aya Long works for Knowledge as a Service, Inc..

What is Aya Long's role at Knowledge as a Service, Inc.?

Aya Long is listed as Product and Customer Solutions Manager at Knowledge as a Service, Inc..

Where is Aya Long based?

Aya Long is based in Edinburgh, Scotland, United Kingdom while working with Knowledge as a Service, Inc..

What companies has Aya Long worked for?

Aya Long has worked for Knowledge As A Service, Inc., Bali Children Foundation, Yayasan Pelita Harapan Cemerlang, Cakap, and Chevening Awards.

Who are Aya Long's colleagues at Knowledge as a Service, Inc.?

Aya Long's colleagues at Knowledge as a Service, Inc. include Rudiger Wolf and Amanda Perdaris.

How can I contact Aya Long?

You can use AeroLeads to view verified contact signals for Aya Long at Knowledge as a Service, Inc., including work email, phone, and LinkedIn data when available.

What schools did Aya Long attend?

Aya Long holds Educational Leadership from The University Of Manchester.

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