1.3 years of working experience in KPO Industry across BFSI Domain - Insurance - UK Life Insurance and Pension/ Retirements/ Annuities. I have Maintained a customer Satisfaction rate of 95% and always try to go above and beyond what is required and put the commercial objectives of the organization first. I have always held job roles where there is an importance on providing exceptional customer services. Well, I am a very positive person who enjoys working as part of team help my employer grow, thrive and stay at the top of their industry.