Customer Success Manager
Current
Aug 2022 - Present
AeroLeads people directory · profile
Ayana Griffie Email & Phone Number
Customer Success Manager
at
Mangan Software Solutions
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Spring, Texas, United States
Company size
Who is Ayana Griffie? Overview
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Quick answer
Ayana Griffie is listed as Customer Success Manager at Mangan Software Solutions, a with 23 employees, based in Spring, Texas, United States. AeroLeads shows a matched LinkedIn profile for Ayana Griffie.
Ayana Griffie previously worked as Director of Service Delivery at Solutions Fbia and Director of Client Engagement at Tycoon Advertising Group. Ayana Griffie holds Master Of Business Administration (Mba) from University Of Colorado Denver.
Company email context
Email format at Mangan Software Solutions
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Mangan Software Solutions
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Profile bio
About Ayana Griffie
A multi-faceted Business and Technology Leader with over 20 years of proven experience launching and managing strategic technology initiatives. Key functional skills include: information system implementations, project management, client relationship management, strategic planning, process improvement, and service delivery experience.
Listed skills include System Implementations, Business Analysis, Requirements Analysis, Contract Management, and 4 others.
Current workplace
Ayana Griffie's current company
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Mangan Software Solutions
7 roles
Ayana Griffie work experience
A career timeline built from the work history available for this profile.
Director Of Service Delivery
Coordinates with business leaders to plan, initiate, and implement innovative healthcare information technology solutions. Service offerings include IT and Analytics solutions designed to maximize reimbursements and improve profitability for mental health and healthcare organizations.
Director Of Client Engagement
Managed business relationship for strategic clients. Designed and developed success criteria, KPIs, SLAs, objectives and timeline for implementations.
Jun 2017 - Jan 2021
Jun 2007 - Apr 2017
Service Delivery Manager
Mincom Managed Services
Single point of contact providing strategic direction and orchestration of all Mincom services to ensure clients’ business and technology goals are achieved. Overall management responsibility for contracted services including: EAM application management, database administration, Windows/Unix system administration, disaster recovery, helpdesk support, infrastructure and network administration.Successful implementation of process controls and improvements to continually enhance client services and ensure adherence of SOX/SAS70 certifications.
Oct 2000 - Jul 2009
Information Technology Program Manager
Oversaw multiple projects through all phases of the development life cycle, including initiation, requirements definition, design, build, test, implementation and support. Identified, analyzed, and prioritized the needs of the business for successful translation of multi-million dollar system initiatives.Provided information technology strategic planning direction and leadership. Accountable for the development of departmental plans which align business unit IT strategy with the overall corporate strategy.
Dec 1998 - Oct 2000
Erp Software Consultant
Dec 1997 - Dec 1998
Team & coworkers
Colleagues at Mangan Software Solutions
Other employees you can reach at mangansoftware.com. View company contacts for 23 employees →
DL
Daryl Leh
Colleague at Mangan Software SolutionsGreater Houston, United States
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MS
Mangan Software Solutions
Colleague at Mangan Software SolutionsGreater Houston, United States
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CS
Christian Samaniego
Colleague at Mangan Software SolutionsMerida State, Venezuela, Bolivarian Republic Of
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TS
Thaddeus Spann
Colleague at Mangan Software SolutionsSpring, Texas, United States
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DL
Dean Lee
Colleague at Mangan Software SolutionsGreater London, England, United Kingdom
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FT
Fillip Tegnander
Colleague at Mangan Software SolutionsGreater Houston, United States
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CF
Christopher Florian
Colleague at Mangan Software SolutionsUnited States
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SN
Steven Nguyen
Colleague at Mangan Software SolutionsRichmond, Texas, United States
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Daryl Leh
Colleague at Mangan Software SolutionsGreater Houston, United States
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MS
Mangan Software Solutions
Colleague at Mangan Software SolutionsGreater Houston, United States
View →
CS
Christian Samaniego
Colleague at Mangan Software SolutionsMerida State, Venezuela, Bolivarian Republic Of
View →
TS
Thaddeus Spann
Colleague at Mangan Software SolutionsSpring, Texas, United States
View →
DL
Dean Lee
Colleague at Mangan Software SolutionsGreater London, England, United Kingdom
View →
FT
Fillip Tegnander
Colleague at Mangan Software SolutionsGreater Houston, United States
View →
CF
Christopher Florian
Colleague at Mangan Software SolutionsUnited States
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SN
Steven Nguyen
Colleague at Mangan Software SolutionsRichmond, Texas, United States
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2 education records
Ayana Griffie education
Master Of Business Administration (Mba)
Bachelor'S Degree, Sociology
FAQ
Frequently asked questions about Ayana Griffie
Quick answers generated from the profile data available on this page.
What company does Ayana Griffie work for?
Ayana Griffie works for Mangan Software Solutions.
What is Ayana Griffie's role at Mangan Software Solutions?
Ayana Griffie is listed as Customer Success Manager at Mangan Software Solutions.
Where is Ayana Griffie based?
Ayana Griffie is based in Spring, Texas, United States while working with Mangan Software Solutions.
What companies has Ayana Griffie worked for?
Ayana Griffie has worked for Mangan Software Solutions, Solutions Fbia, Tycoon Advertising Group, Sisters Tri-Ing Health And Fitness Group, Inc., and Mincom Managed Services.
Who are Ayana Griffie's colleagues at Mangan Software Solutions?
Ayana Griffie's colleagues at Mangan Software Solutions include Daryl Leh, Mangan Software Solutions, Christian Samaniego, Thaddeus Spann, and Dean Lee.
How can I contact Ayana Griffie?
You can use AeroLeads to view verified contact signals for Ayana Griffie at Mangan Software Solutions, including work email, phone, and LinkedIn data when available.
What schools did Ayana Griffie attend?
Ayana Griffie holds Master Of Business Administration (Mba) from University Of Colorado Denver.
What skills is Ayana Griffie known for?
Ayana Griffie is listed with skills including System Implementations, Business Analysis, Requirements Analysis, Contract Management, Process Improvement, Executive Management, Account Management, and Technology Leadership.
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