Alex Chadwick Email & Phone Number

Arlington, Va, Us

Tysons Corner, Va

Develop and manage reports to track numerous KPIs for Sales and Executive leadership by using a combination of SQL and Microstrategy to analyze, and visualize data of all customers and business partners spanning the North American Sales territories. Work cross functionally with Product Managers, Software Engineers, Data Engineers and Sales Operations to discuss data architecture, stored procedures and data availabilty as related to business reporting needs.

Tysons Corner, Va

Arlington, Va

Tested software vendors’ cloud products for functionality and policy compliance prior to being listed on AWS Marketplace. Product categories included Amazon machine images, SaaS, Cloudformation and containers products. Worked cross-functionally to resolve vendor issues related to AWS Marketplace features, processes and policies.

Arlington, Va

Investigated and diagnosed issues raised by clients or internal teams related to Opower SAAS offerings. Implemented solutions or escalated issues to development teams for remediation. Used SQL, APIs, and Linux bash commands when working through support requests. Provided priority support on a weekly basis for highly sensitive products during peak season to mitigate client impact and product downtime.

Arlington, Va

Manged the performance of contracted third-party vendors that helped support quality and delivery of several Oracle Cloud UGBU products. This included ensuring contractual obligations were met, managing custom feature requests, testing integration when internal/external updates were planned to launch, and investigating any performance degradation.

Tysons Corner, Va

Contracted to work within GSA’s Internal Control Division - Compliance Branch. Primary responsibilities included assisting with agency internal control reviews for risk assessment, quarterly compliance testing for government purchase card transactions, and calculating procurement metrics for the annual Agency Financial Report.

Vienna, Va

Supported FedBid’s marketing efforts to expand their services and create an e-commerece marketplace for B2B procurement by monitoring various digital marketing metrics.

Vienna, Va

Trained to use FedBid’s vendor management system prior to peak business season. Sourced hundreds of vendors to help fulfill government procurement contracts.