Ayden Walker Email & Phone Number

Austin, Tx, Us

Chicago, Illinois, United States

Coordinate all new-customer onboarding for the company, as well as conduct routine check-ins with current customers through weekly or biweekly calls, in addition to quarterly business reviews with long-standing customers to ensure that they are getting the most out of their subscription with Science On Call.

Chicago, Illinois, United States

Indiana, United States

Coordinated with McDonald's tech supply vendors (MAPS, NCR, Partech, Verifone) and higher level support companies (Altametrics, Stratacache, ATOS) to ensure all tech equipment such as POS devices/POS servers, Kitchen Video Systems, back office servers, card readers, and digital menu boards remained in working order in multiple restaurants (5 in first organization, 9 in second organization) Within the first 2 months of assuming this role, established a full network of lower level on-site techs (OTP1s/OTP2s for troubleshooting and simple equipment replacement), taken from existing managers and crew members and spread throughout each restaurant as a preventative safety net, lowering costs of monthly help desk charges for the organization.

Indiana, United States

Performed many tasks involved in business management, including hiring & scheduling, inventory & food cost, sales & marketing, vendor relations, disciplinary action, preventative maintenance, production optimization, and quality assurance. Managed employee rosters of up to 80 people and trained multiple crew people into management roles, while ensuring the "guest first" philosophy was carried out.