Ayeh Khorami Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Assist Failure Analysis Engineers in conducting authenticity tests on components and ensuring compliance with established standards.• Utilize various imaging techniques to accurately capture component images, including optical microscopy, and laser scanning microscopy (LSM).• Performing component authenticity tests using X-ray fluorescence (XRF) spectroscopy• Develop proficiency in component decapsulation using appropriate solutions, enabling precise analysis and evaluation.• Conduct cross-sectioning analysis to gain insights into component structures and identify potential failure mechanisms.• Utilize 3-D printing and modeling to create prototypes and aids for analysis, contributing to efficient investigations.• Maintain accurate records and contribute to data entry, ensuring proper documentation of analysis procedures and results.• Contribute and Assist in R&D projects

Ottawa, Ontario, Canada

• Maintained accurate records of cash transactions and completed end-of-day reports and reconciliations to ensure the integrity of the cash management system.• Monitored and assisted customers using self-checkout machines to ensure a seamless and efficient checkout experience, including troubleshooting technical issues, and resolving payment problems.• Provided excellent customer service by greeting customers, answering questions, and resolving any issues or complaints in a professional and friendly manner.

• Operated machinery to produce and package over 900,000 face masks per week, ensuring all products met quality control standards, and reducing defective products by 30% through regular maintenance and troubleshooting.• Managed online order fulfillment process from start to finish, processing an average of 30 orders per day with a 98% accuracy rate and cutting down order processing time by 20% by implementing streamlined packing procedures.• Provided exceptional customer service as the main point of contact for phone orders, and offering personalized recommendations based on customer needs.

Ottawa, Ontario, Canada

• Provided exceptional customer service by assisting customers with their needs, providing fashion advice, and ensuring a positive shopping experience.• Consistently exceeded sales targets by building relationships with customers and effectively communicating the features and benefits of products.• Maintained a clean and organized store environment by ensuring all merchandise was properly displayed, shelves were stocked, and the fitting rooms were tidy.

Ottawa, Ontario, Canada

• Provided exceptional customer service by assisting customers with product selection, addressing inquiries and concerns, and completing transactions at the cash register.• Maintained a clean and organized store by restocking shelves and maintaining visual merchandising standards, including creating stylish outfits for mannequins and dressing them to showcase the latest trends.• Demonstrated strong communication and teamwork skills by collaborating with colleagues to ensure efficient store operations, including inventory management, restocking, and cashier duties.

Ottawa, Ontario, Canada

Guaranteed neat, organized, and professional environment Ensured high quality, and tailored customer service experience