Ayerin Pérez Email & Phone Number

Canada

Lakeshore, Ontario, Canada

• Gather content information from chapter members, volunteers, and event coordinators for social media posting.
• Coordinate with Social Media Team Leads to understand the requirements of each request.
• Maintain awareness of the status of all requests to ensure timely updates.
• Serve as the point of contact for the Portfolio Manager of Communications, Director of Communications, and other related directors for social media tasks.
• Support Social Media Team Leads and Graphic Artists to eliminate bottlenecks and address escalations with urgency.
• Provide monthly statistics related to Social Media KPIs gathered from Hootsuite.

Toronto, Ontario, Canada

• As the Founder and Director of Operations and Marketing at idtaly, I am responsible for leading and managing the daily operations of our company, as well as developing and executing effective marketing strategies to.
• Operations Management:Oversee daily operations of the company, ensuring efficiency and effectiveness across all business areas.Coordinate with suppliers and partners to ensure continuous supply and efficient inventory.
• Marketing Strategy:Develop and execute digital and traditional marketing strategies to increase brand visibility and sales.Analyze market data and trends to identify growth opportunities and adjust marketing campaigns.
• E-Commerce:Oversee the management of the e-commerce website, including optimization to improve user experience and conversion rates. Implement SEO and SEM strategies to increase website traffic and improve search.
• Product and Service Development:Research and evaluate new product and service opportunities that complement the company’s current offerings. Work closely with the product development team to ensure new offerings meet.
• Customer Relations:Build and maintain strong relationships with key and potential customers. Manage customer service and address any issues or concerns promptly and effectively.

Dominican Republic- Canada

• Lead and manage various technology projects, ensuring the achievement of expected results within specified timeframes and quality standards.
• Proficient in project tracking, monitoring timelines, costs, quality, and risks throughout each project phase.
• Design technology project workflows adhering to proper project processes and ensure operational stability, IT service continuity, and compliance with agreed service levels.
• Responsible for proposing, planning, designing, and executing technology projects within established timeframes and quality standards.
• Control project limitations and allocate roles effectively within the project team, manage project budgets, and source programmers with the necessary expertise.
• Ensure access to and processing of information, enhance project efficiency and effectiveness, and deliver high-quality support to clients and affiliates.

Dominican Republic- Canada

• Spearheaded projects resulting in a 20% reduction in project execution costs.
• Conducted thorough pre-surveys and stakeholder consultations to align project requirements.
• Oversaw inventory management and system development, ensuring efficient resource utilization.
• Coordinated procurement of specialized tools and equipment to support project objectives.
• Managed and maintained certification processes for specific small tools within inventory.
• Compiled and analyzed weekly reports on resource utilization to optimize project efficiency.

Bajos De Haina, San Cristóbal, Dominican Republic

• Implemented Agile methodologies across 3 high-end complex projects, resulting in an 85% increase in efficiency.
• Achieved a 45% reduction in project execution costs through meticulous budget management techniques.
• Fostered strong relationships with stakeholders and senior leadership, contributing to a 95% increase in project success rate.
• Managed billing processes for entry-related services, serving over 200 customers daily with accuracy and efficiency. Directed product development initiatives from inception to delivery, ensuring alignment with customer.
• Facilitated product overview sessions and managed backlog elements, prioritizing features based on customer feedback and market trends.
• Managed 6 complex projects from development to completion achieving 95% on-time delivery rate.

Santo Domingo, Distrito Nacional, Dominican Republic

Santo Domingo, Distrito Nacional, Dominican Republic

Santo Domingo, Distrito Nacional, Dominican Republic

Santo Domingo, Distrito Nacional, Dominican Republic

Hospitality, Business/Commerce, General, Diploma Management Of Hospitality And Tourism-Co-Op

Máster En Diseño, Gestión Y Dirección De Proyectos, Project Management

Máster En Diseño, Gestión Y Dirección De Proyectos, Gestion En Proyecto

Grado En Administración Y Dirección De Empresas