Location: Egypt Medtronic SI (Surgical innovation Team) Portfolio:Stapling System - Energy based DevicesGeneral Surgery Products (Sutures & Meshes) Responsibilities:Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.Acquire a thorough understanding of key customer needs and requirements.Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.Ensure the correct products and services are delivered to customers in a timely manner.Serve as the link of communication between key customers and internal teams.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Play an integral part in generating new sales that will turn into long-lasting relationships.Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Location: Egypt (Delta & Alexandria) RegionsPosition: Area Sales ManagerPortfolio:Medtronic MITG (Stapling System - Energy Based Devices) Responsibilities:Managing, training, and providing overall guidance to the sales team of an assigned territory.Setting reasonable sales targets to be achieved by the sales team.Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.Collecting customer feedback and providing updates to senior management.Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.

Location: Egypt ( Delta Region)Position: Area Sales SupervisorAchievements:Best achievers 2 Years in a row (2018-2019).Target achievers in 2020 (Covid-19 Year).Official Certification of Stapling & Energy from IRCAD Medtronic Campus Strasburg,France.Portfolio:Covidien Stapling System - Energy Based DevicesResponsibilities:Understand customer needs and offer solutions and support.Organize and coordinate sales representatives schedules.Research potential leads from business directories, web searches, or digital resources.Recruit, hire, and train new sales representatives.Receive and report on all sales leads.Supervise sales representatives and assistants.Answer potential customer questions and follow-up call questions.Work with sales team when closing sales.Track weekly, monthly, and quarterly performance and sales metrics.Meet all sales quotas and goals.Assist sales representatives and team to meet and exceed goals.

Location: Egypt (Mansoura - Damietta)Position: Product Specialist Covidien EgyptResponsibilities:Supporting the development of new products.Improving the development of existing products.Managing the launch of new products.Conducting market research and analyzing industry trends.Analyzing and documenting the product development process.Leading internal and external audits of the products.Building and maintaining customer relationships.Resolving customer issues.Collaborating with the development team and Product Manager.Surgical Solutions DivisionPortfolio:Covidien EMID ( Endo Mechanical Intelligence Devices )• Open Stapling & Ligation.• Access.• Hand Instruments.• Endo GIA Universal Stapling System. ValleyLab EBD ( Energy Based Devices )• Generators & Hardware accessories.• LigaSure™ Tissue Fusion.• Electrosurgery.Well trained at Covidien Scientific Office.Procedures which I have worked on: Bariatric Procedures ( Sleeve Gastrectomy & Gastric Bypass ). Oncology Procedures. Urology Procedures. Gynecological Procedures. General Surgery.