No one is good at everything , But I have more than years experience in Call Center & Customer Service field "include Operation Management , Quality control.I spent more than three years managing different types of project "industrial , Network , telecommunication and social work. Customer Relationship Management is my passion , the new concept of inbound customer service is my specialization.I update my knowledge as I always seek for learn the new methods of Customer Satisfaction and the hole Customer Experience.Many times , I was my managers choose to solve a problem or handle an account doesn't achieved it's target.For Example : there was an account which suffer from many problems after lunching , and I was the first choose to handle and manage this account to achieve and solve the issues.after one month , the client and the customers was satisfied and the project achieved it's target..thanks to all above I consider myself as a Customer Relation Expert and also a Project Manager.And I still learn....