Hi, I'm Aymane Sabir, an IT Professional achieved from being a Moroccan-born dreamer. Fluent in four languages (Tamazight, Arabic, French, and English), I bring a rich cultural perspective and diverse understanding to everything I do.During my experience as an IT Specialist for LA County Library and DML IT Solutions my responsibilities encompassed both in-person and remote administration, tackling a range of IT tasks. These included generating reports from the ticketing system with an average of 50 calls a week, troubleshooting issues, facilitating password resets, overseeing software and device installations and updates, as well as project management of upgrading over 1000 workstations throughout 86 LA County Libraries, and the migration to Active Directory, OneDrive, Office 365 for over 150 users successfully.Transitioning to the US Army fulfilled a childhood dream and instilled invaluable lessons in discipline, teamwork, resilience, and leadership, profoundly influencing my professional journey.