Ayman Ahmed Email & Phone Number

Riyadh, Saudi Arabia

• Planned, organized, and monitored resources to ensure efficient use of labor, equipment, and materials.• Review specifications and recommend engineering or manufacturing changes to achieve solar design objectives.• Develop standard operation procedures and quality or safety standards for solar installation work.• Perform computer simulation of solar photovoltaic (PV) generation system performance or energy production to optimize efficiency.• Develop design specifications and functional requirements for residential, commercial, or industrial solar energy systems or components.

Riyadh, Saudi Arabia

• Configured hardware, devices and software to set up work stations for employees.• Coordinated with systems partners to finalize designs and confirm requirements.• Collaborated with vendors to locate replacement components and resolve advanced problems.• Managed the issue escalation process.• Used schematic diagrams to plan work.• Installed, maintained and supported VoIP applications.• Installed, maintained and supported IVR applications.• Worked closely with network administrators and server engineers to ensure quality service.• Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

Riyadh, Saudi Arabia

• Perform Technical sites surveys to implement Microwave RF sites.• Installing, configuring and testing Microwave link (CBNL antennas).• Troubleshooting microwave antennas and Link alignment.• Monitored social media and online sources for industry trends.• Planned, organized and monitored resources to ensure efficient use of labor, equipment and materials.• Built relationships with customers and managed accounts to drive revenue and profit.• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.• Kept accurate and detailed records of personnel progress and productivity.