It Project Manager
CurrentManages multimillion-dollar projects spanning various initiatives. These encompassed the implementation of WAN/BI systems, fiber optic infrastructure builds, service migrations, Data Centre infrastructure upgrades, IP QOS enhancements and Cloud collaboration solutions. Develops and implements strategic long- and short-term plans to drive efficiency, growth, and profitability with quantifiable resultsEvaluates existing processes and systems to pinpoint bottlenecks and inefficiencies, suggesting enhancements and process improvements methodologies to elevate productivity.Identifies, tracks, and manage project inter-dependencies to ensure optimal utilization of resources, ongoing risk identification and timely benefits realization on the project level Involve in multiproduct project across multisite nationwide. Fosters, builds and maintains relationships with executive leadership, the business stakeholders and team members, which helps to handle executive escalations among other time constraint projects/tasks.Engage and leverage partnerships with stakeholders and partners to improve the overall customer experience.Ensures comprehensive risk mitigation and conducts thorough audits, leading to satisfactory outcomes. Established robust recovery and resolution strategies, maintaining an impeccable record of findings to safeguard the business against unforeseen events.Manages complex projects from requirements to design and development to production, including scoping, planning, resource acquisition/scheduling, tracking, and reporting through the coordination of an extensive project team or multiple project managers.Actively engage with vendors and project team across geographical regions to ensure projects deliver on commitment and benefits. Works with different project management tools to advance project workflow and track progress from conception to delivery. These tools include MS project, Confluence, Salesforce, Service Now, Jira, MS Office and G-suite