Dedicated and results-oriented professional with 4+ years of experience in sales strategy analysis, marketing management, and business development across diverse industries. Proven track record of driving revenue growth, enhancing customer satisfaction, and optimizing operational efficiency. Adept at leveraging data analytics to identify key insights and implement strategic initiatives, resulting in measurable improvements such as increase in Net Promoter Score (NPS) and significant reductions in inbound communications. Skilled in project management, CRM optimization, and stakeholder engagement, with a demonstrated ability to lead cross-functional teams to achieve organizational objectives. Seeking to leverage expertise in sales strategy, customer experience optimization, and process improvement to contribute effectively to a dynamic team.