Here is my Experience and my day to day activities: - Collaborate with clients to understand their training needs and develop project plans that meet their requirements.- Manage cross-functional teams, including trainers, designers, and support staff, to deliver high-quality training programs.- Monitor project progress and manage risks and issues to ensure successful project delivery.- Manage project budgets and resources to ensure project profitability.- Continuously improve project management processes and methodologies to enhance project delivery capabilities.

• Providing translation and interpretation services to clients across India in more than 20 languages. Involved in converting documents and articles from one language into another and ensuring that the finished converted articles relay the intended message as clearly as possible.• Thorough proofreading, legal & technical phraseology researched to ensure the correct translation is used• Liaising with clients at a regular basis• Personal & telephone business interpretations • Supporting the translation team with other projects

• Subject Matter expert in Purchase Administration and Volume Operations processes of HP, Managing the day to day operations of transaction processing. • Extensive experience with the Indirect Procurement teams across other HP BPO centres (US, Mexico & LAR) in reporting support activity status/receiving process updates and ensuring smooth transitions as well as timely resolution of any process issues. • Daily Translations of various mails received in BIRD and Outlook. • Worked extensively on tools like SAP, ARIBA, BIRD, SANDY. • Back up to other Team members in the process • Handled various reporting activities for the process – Metrics, Sigma reporting, system downtime reporting, utilisation reports • Manage/ Propose changes in process flows to suit Process requirements • Ensure efficient knowledge transfer among team members• In-depth analysis of process data to ensure adherence to customer requirements. • SPOC for the team in the absence of the Production Lead and manage the productivity of the team by ensuring effective load balance • Root cause analysis and implementation of corrective measures • Adhoc translations of contracts and emails • Consistently maintaining all targets for my processes • Conducting interviews for Spanish language resources • Conducting Spanish language learning sessions on weekly basis • A good communicator honed with relationship management & problem solving skills • BCP contact for the Purchase Administration process