Market Engagement Lead
Current*Campaign Leadership: Led initiatives for two top brands in Oncology and HPV, executing five campaigns for Oncology and four for HPV, each focusing on distinct key messages through branded and unbranded strategies.*Comprehensive Asset Creation: Delivered over 150 assets across five channels, including website, CLM, Salesforce Marketing Cloud (SFMC), Veeva, print ads, social media standees, banners, leaflets, digital ads, and influencer messaging.*Multi-Market Campaigns: Managed campaigns across 6+ countries, including the Middle East and European regions, ensuring localization and relevance for diverse audiences.*Performance Optimization: Conducted optimization efforts for call-to-action (CTA) effectiveness, unsubscribe rates, and subject line A/B testing, utilizing tools such as Assembler, WordPress, Tridion, Veeva CRM, Salesforce, and SFMC.*End-to-End User Journeys: Developed end-to-end user journeys through multiple stages and channels, including SMS, Veeva, Mconnect, and SFMC, to enhance customer engagement.*Strong Client Partnership: Fostered strong client relationships across various sectors such as banking, eCommerce, FMCG, education, and pharma through regular updates and proactive communication, resulting in high client satisfaction and retention rates.