• Developed and improvised data visualization assignments incorporating concepts like Integrated Analysis (R and Tableau), Data Manipulation (Power BI), Business Intelligence (Qlik), Data Analytics and Statistical Analysis (SAS)• Analyzed and enhanced web visualizations via HTML, D3, JavaScript and Business Location Analysis (ArcGIS)• Conducted research on Data warehousing (ETL, SAP HANA, Predictive Analytics, Sentiment Analysis), Big Data (Hadoop, Hive, Pig, Scoop, Spark) and Web Analytics (FB and Google ads) to build 25+ assignments for students• Administrated weekly lab for 150+ students while resolving conflicts and helping them with the assignments• Answered and monitored student queries over course messages and discussion board in 24*5 environment• Graded and uploaded scores for assignments and quizzes on a weekly basis

• Performed pre-campaign analysis to determine campaign yielding 14 impressions and 1 click over past 90 days• Generated 10.22K Impressions and 795 clicks within next 4 weeks resulting in multi-national donations• Awarded by Google as the Top Marketer in the 2019 Google Ads Grant Online Marketing Challenge

• Provided support to front-end and database technologies based on enterprise applications in the pharmaceutical domain at L2 & L3 level• Developed SQL queries via Toad to extract clinical trial information. Monitored & maintained clinical databases• Designed IDS tracker in C# to optimize customer ticket resolution process by 100% and reduce MTTR by 50%• Collaborated with business partners and clients to deliver innovative solutions via weekly meetings• Mentored 4 associates in a month to cater to increased customer requests while ensuring high standard results• Resolved 100+ monthly service requests and incidents while simultaneously gaining insight in ServiceNow• Developed and revised technical documents to simplify and enhance the application knowledge and working • Administered the daily Kanban meetings to update the team about ongoing and pending incidents and service requests• Researched and developed knowledge articles and error database for business partners• Participated and oversaw the transition from SDLC7 to SDLC8

• Identified and surveyed the potential areas for prospective students• Promoted and convinced the parents and students to enroll for different offerings by Career Launcher• Collaborated with team members to design online and offline marketing strategies