Senior Manager, User Insights
CurrentElevate and represent the voice of the consumer across the organization to enable a culture that is anchored in deep and empathic user understandingHelp product managers articulate and prioritize information needs and translate into 'researchable' objectivesUnlock growth opportunities and influence product and brand decisions through exploratory research techniques (e.g., ethnographic research), concept and demand testing (qualitative and quantitative), brand positioning, simulated market testing (e.g., BASES), pricing, brand/equity tracking, copy testing, claims testing, in-market campaign measurement and ROIExplore and discover audience segments to determine key trigger points for user considerationBuild and mentor a team of research professionals, providing guidance, coaching, and development opportunities to foster their growth and maximize their performance(In addition to responsibilities listed for Senior Market Research Analyst)