A seasoned professional in business process automation , Robotic Process Automation (RPA) , Customer service and Experience ,Operations management and Order Handling.Solution driven business analyst with experience leading cross functional teams in the development, delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost effective solutions to more efficient operations.

Builds & manages relationships with enterprise customers in order to ensure customer satisfaction as well as profitable account growth and maximization of sales. Bears overall responsibility for customer ownership as Account Manager and acts as first-point of contact in all commercial customer requests. Oversees all daily sales and service activities with respective customers

Directed initiatives for achievement of organizational goals involving sales, strategy planning, business development, key account management, channel management, client relationship management

Steered the sales and marketing of Panasonic, EPABX / Key Telephone Systems, Call Centre Solutions to corporate’s, MNC’s and various Autonomous Bodies

Effectively managed sales, business development and key account in the corporate and government sectors in Delhi and NCR