• Managing daily operations of a $500 million e-commerce and production business with over 200 employees and 10,000 customers.• Implemented new inventory management system that reduced stock-outs by 40% and increased customer satisfaction by 25%• Supervised and trained a team of 20+ operations staff, improving their productivity by 15% and retention rate by 20%• Negotiated contracts with vendors and suppliers, saving $500,000 in annual operating costs• Oversee the data collection, analysis, and reporting of the sustainable production indicators, using both quantitative and qualitative methods.• Manage the commissioning and supervision of external evaluations and research, ensuring the quality and timeliness of the deliverables.• Facilitate the learning and feedback loops among the project stakeholders, including the donors, partners, and beneficiaries.• Prepare and present the project results and lessons learned to internal and external audiences, using various formats and platforms.• Conduct regular data quality checks and audits, and ensured the accuracy and reliability of the data.• Assist in the preparation and submission of the quarterly and annual reports to the donors and partners, highlighting the achievements and challenges of the programme.• Contributed to the development and dissemination of knowledge products, such as case studies, best practices, and policy briefs.• Participated in the capacity building and training of the field staff and partners on operational concepts and tools.

• Provided high-quality technical writing and business documentation services to various clients across different industries, such as manufacturing, IT, construction, finance and education.• Created clear, concise, and accurate content for user proposals, reports, training & instructional materials, white papers, newsletters, blogs, and websites.• Conducted research, interviews, and analysis to gather relevant information and data for each project.• Applied best practices and standards for technical writing and business documentation, such as style guides, templates, and formatting• Collaborated with subject matter experts, editors, designers, and project managers to ensure timely delivery and client satisfaction.• Developed and maintained a portfolio of writing samples and testimonials on online platforms.o RFP, Tender, Business, Grant, Project proposalso Technical and Business Reportso One pager, Pitch Deck, Company Profileo Business Plans, Quality Plans, Procedures, SOPso Contract Management and KPI documentationo User manuals, Instructional manuals, Tutorials, Training Materialso Technical copywriting, Blog posts, White papers, Landing pages, Case studies, User guides (Industrial, Manufacturing, Engineering, Construction niche)o Case studies, Executive Summary, Briefs and many more Technical & Business Documents.

• Conducted Procurement of 600 million PKR in public sector.• Prepared and implementing the organizational procurement plans and policies.• Ensured compliance with the MSDS, hospital’s procurement standards and procedures, as well as donor regulations and local statutory requirements.• Implemented and maintained an e-procurement system, improving accessibility and efficiency.• Negotiated with vendors and suppliers to secure advantageous terms and prices.• Tracked and reported the procurement metrics and performance.• Performed risk management and quality control for supply contracts and agreements.• Received and processed requisitions from different departments of the hospital• Developed and maintained an updated framework agreements and supplier database.• Coordinated the disposal / condemnation of obsolete assets and stocks.• Oversaw the logistics and delivery of goods and services to various destinations• Reviewed, compared, analyzed, and approved products and services to be purchased from various suppliers and vendors.• Managed inventories and maintained accurate purchase and pricing records.• Maintained and updated supplier information such as qualifications, delivery times, product ranges, etc.• Maintained good supplier relations and negotiated contracts.• Tracked and reported key functional metrics to reduce expenses and improve effectiveness.• Performed risk management for supply contracts and agreements.• Ensured use of updated list of pre-qualified suppliers or contractors to supply and provide various services to the hospital.• Monitored and ensured that services provided to the hospital by service providers are sufficient and up to the required specifications and standards in the hospital.• Planned for and participated in quarterly and annual stock take.

• Implemented and monitored overall administrative function including contracts enforcement, assigning duties, assistance and reporting to Medical Superintendent and other authorities.• Ensured that contracts are fully enforced and daily tasks/duties related to the outsourced contracts i.e. janitorial services, laundry services, MEP, security & parking, horticulture, Generator Maintenance services are completed in time effectively. • Recruited, trained, and evaluated human resources staff, ensuring compliance with MSDS and departmental regulations.• Collected and analyzed patient and facility data, identifying opportunities to improve patient care and satisfaction.• Created and implemented policies and procedures to align with hospital standards and regulations.• Procured funding through fundraising and community partnerships, securing a 30% increase in donations.• Served as a liaison between the facility staff, administration, and patients, facilitating effective communication and relationship building.• Organized and executed successful public awareness events, such as health weeks, workshops, and seminars, attracting about 5000 attendees.• Monitored and allocated resources, such as medical supplies and equipment, ensuring adequate stock levels and timely orders.• Developed and maintained an organized filing system, improving accessibility and efficiency.• Coordinated and supervised the daily operations of various departments, such as nursing, pharmacy, and laboratory.• Maintained efficient communication systems in liaison with IT officer by identifying needs, evaluating options maintaining equipment; approving from Finance and procurement.

• Supervised the implementation of HMIS and PMIS, a digital transformation initiative, transitioning from paper-based processes to a digital platform, resulting in a 40% increase in operational efficiency.• Evaluated personnel and prepared daily reports, ensuring compliance with hospital standards and regulations.• Assisted in the recruitment, consenting, screening, and enrolment of personnel, enhancing the quality and diversity of the staff.• Ensured that stock levels were adequate and orders were made on time, avoiding shortages and delays.• Played a key role in training new administrative staff members, resulting in a decrease in onboarding time by 25%.• Assisted in the preparation of financial reports and budgets, ensuring 100% accuracy and timely submission.• Resolved scheduling conflicts and optimized meeting arrangements, resulting in a 50% reduction in meeting rescheduling incidents.• Collaborated with cross-functional teams of clinical and non-clinical staff to create and maintain comprehensive project plans, ensuring timely completion of deliverables• Streamlined the office supply ordering process, resulting in a 15% reduction in expenses.• Implemented and maintained an employee recognition program, boosting morale and fostering a positive work environment.

• Preparing, Maintaining, reviewing and updating the QA/QC Manuals, Plans, Procedures and reports in accordance with ISO and ASME standards in a timely and accurate manner.• Ensuring timely implementation and documentation of quality inspection plans and procedures in accordance with QA/QC manuals.• Verifying the inspection and test records and validating the relevant results.• Reviewing, evaluating and troubleshooting the manufacturing works along with the Engineering Manager.• Preparation of daily, weekly and monthly progress updates and project completion reports.• Surveillance inspection of the materials, as-built drawing, welding, NDT and consumables to Verify that all Materials are correct and used according to drawing and fabricated in accordance with the codes and standards in use.• Preparing and Reviewing PQR and WPS with respect to the contract and Code requirements.• Witnessing Welder Qualification tests, preparing welder qualification certificates and maintaining the welder Logs as per the system and Code requirement.• Familiar with ASME Sec IX, VIII, V and AWS D1.\• Studying applicable codes, standards and specifications to extract the acceptance criteria for welding and Requirement of NDE.• Preparation, review and approval of test packages.• Inspection and witnessing of hydro tests, pneumatic leak tests.• Allocation of jobs to QC Inspectors, regarding work and site problems.• Coordinating the calibration of all test equipment and fixtures.• Liaison with Third Party Inspection agencies like Bureau Veritas and Uniteam.• Liaison with the client for day to day activities and preparing the dossier.• Coordinated the calibration of all test equipment and fixtures.• Established liaison with Third Party Inspection agencies, clients and other stakeholders for day to day activities.