Azharuddin Syed Email & Phone Number

Montreal, Quebec, Canada

Assist Microsoft 365 Enterprise level customers and partners by taking all the necessary steps to resolve technical issues: figure out the cause, support the client remotely by using virtual machines, find solutions and deliver the winning recipe.Use solid customer service skills to enhance our business-to-business relationships.

Longueuil, Quebec, Canada

Provide world-class customer experience with every interactionEngage and empathize with customers to support and resolve technical issues through completionDevelop, foster and maintain highly effective customer interactionSupport installation, configuration, and support of Microsoft Office 365 on various platforms Accurately document all work performed.

Montreal, Canada Area

• Establish accounts in billing systems
• Quote and compute rates for new services accurately
• Interact with other functional groups to ensure customer satisfaction
• Meet established productivity goals such as sales, call handling time, records accuracy
• Obtain, establish and access customer credit information
• Work simultaneously with multiple computer applications and databases

Montreal, Quebec, Canada

• Specialist in BELL and VIRGIN Mobile.
• Offering customer with promotion plans and contract agreements.
• Interact with other functional groups to ensure customer satisfaction.
• Meet established productivity goals such as sales, call handling time, records accuracy.
• Obtain, establish and access customer credit information.
• Passionate about connected technology including mobile devices, home automation and the growing suite of Internet of Things (IoT) enabled devices.

Associate’S Degree, Computing Support & Networking, Passed

Bachelor’S Degree, Computer Science, Passed