Azharuddin Shaikh

Azharuddin Shaikh Email and Phone Number

Associate @ BNY
Pune, MH, IN
Azharuddin Shaikh's Location
Pune, Maharashtra, India, India
Azharuddin Shaikh's Contact Details

Azharuddin Shaikh work email

Azharuddin Shaikh personal email

n/a
About Azharuddin Shaikh

Experienced Team Lead with a demonstrated history of working in the information technology and services industry. Skilled in Customer Relationship Management (CRM), Management, Leadership, and Business Process Management. Strong operations professional with a Master of Business Administration - MBA focused in Finance from Savitribai Phule Pune University.

Azharuddin Shaikh's Current Company Details
BNY

Bny

View
Associate
Pune, MH, IN
Website:
bny.com/pershing
Employees:
4221
Azharuddin Shaikh Work Experience Details
  • Bny
    Associate
    Bny
    Pune, Mh, In
    View
  • Bny
    Associate
    Bny Oct 2022 - Present
    Pune, Maharashtra, India
    1. Handling Multiple Call Center Queues for the Bank.2. Handling Team of 19 Agents and 1 SME for India Call Center.3. Preparing Daily performance report of Agents to identify the Area of Improvement.4. Working on monthly report which helps to understand the Volume drivers and the ongoing challenges of the team.5. Working continuously on performance improvement of the advisor by giving coaching and feedback to reduce the AHT.6. Managing AHT and SLA.7. Maintaining Error log to get the Error summary.8. Maintaining Production and Quality Data and generate Team wise reports.9. Grooming SME’s to handle Day to Day Operational Tasks through delegation.10. Creating Development plan for Team Member.
    View
  • Infosys Bpm
    Team Lead
    Infosys Bpm Dec 2019 - Oct 2022
    Pune, Maharashtra, India
    View
  • Infosys Bpm
    Process Specialist
    Infosys Bpm May 2019 - Nov 2019
    Pune, Maharashtra, India
    View
  • Infosys Bpm
    Process Specialist
    Infosys Bpm Jan 2018 - Apr 2019
    Pune, Maharashtra, India
    View
  • Infosys Bpo
    Senior Process Executive
    Infosys Bpo Jul 2015 - Dec 2017
    Pune, Maharashtra, India
    View
  • Wipro
    Customer Service Executive
    Wipro Aug 2013 - Sep 2014
    Pune, Maharashtra, India

Azharuddin Shaikh Education Details

Frequently Asked Questions about Azharuddin Shaikh

What company does Azharuddin Shaikh work for?

Azharuddin Shaikh works for Bny

What is Azharuddin Shaikh's role at the current company?

Azharuddin Shaikh's current role is Associate.

What is Azharuddin Shaikh's email address?

Azharuddin Shaikh's email address is az****@****lon.com

What schools did Azharuddin Shaikh attend?

Azharuddin Shaikh attended Savitribai Phule Pune University, University Of Pune.

Not the Azharuddin Shaikh you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.