Projects Involved:• 2022-2024: Manpower supply (Allied Health Professional) for Private Hospital In Malaysia (Project Valued at 450k)• 2020-2022: Health Screening for COVID-19 with Nestle (Project valued at 3 million)• 2020-2022: National Vaccination Immunization (Project valued at 450k)• 2019-2023: Caregiver Training Program with a subsidiary company of the Selangor State Government (Project valued at 1.2 million)Key Responsibilities: • Staff Management: Oversee 2 management staff, 6 permanent operational staff, and supervise 20-50 contract workers, ensuring efficiency and productivity.• Business Operations: Collaborate with the Director of Care to drive business initiatives and seek new opportunities. Ensure smooth daily operations and oversee both B2B and B2C channels.• Sales Management: Actively seek and secure new business as Sales Manager. Develop and maintain client and partner relationships to expand market presence.• Administrative and Financial Management: Manage staff salaries, handle AR/AP accounting data entry, and ensure accurate financial reporting and compliance.

Key Responsibilities: • Client Liaison: Serve as the key contact for all B2B and B2C clients, managing calls, addressing inquiries, and gathering feedback. Build strong client relationships to ensure satisfaction and repeat business. Customize services to meet individual client needs.• Staff Recruitment and Management: Oversee recruitment, including sourcing, interviewing, and onboarding new hires. Manage the staffing roster and salary arrangements for contract workers, ensuring timely and accurate payments.• Operational Efficiency: Work with departments to integrate client feedback into service improvements. Develop processes to enhance client interactions and staffing management efficiency.

Key Responsibilities: • Operational and Clinical Support: Collaborate with operations and clinical teams to meet customer needs daily. Ensure smooth operations and promptly resolve customer inquiries and concerns.• Administrative Support: Assist HR and finance teams with filing, documentation, and data entry. • Team Collaboration: Work closely with various departments to ensure efficient operations. • General Duties: Perform related tasks to support overall organizational function, ensuring compliance with company policies and procedures.