Senior Technical Operations Engineer
Current- Capacity and Scalability Planning: - Ability to assess system performance and plan for capacity expansion as needed. - Assess the scalability of the SMS firewall infrastructure to handle increased loads, ensuring the.
- Vendor Management: - Experience in working with SMS firewall vendors, managing relationships, and evaluating new technologies or solutions.
- Product Documentation:: - Maintain thorough documentation of configurations, procedures, and incident responses. - Create detailed operational documentation for the technical operations team, covering troubleshooting.
- Release Management, Rollback Planning and Post-Implementation Review (PIR):: - Develop and execute release plans, coordinating with development teams to deploy new features or updates to the SMS firewall system..
- User Training and User Acceptance Testing (UAT): - Develop training programs for end-users and support teams to ensure a smooth transition to the new SMS firewall system. - Facilitate user acceptance testing to ensure.
- Product Management and Performance Optimization: - Understanding of product lifecycle management and the ability to contribute to product roadmaps and feature development for SMS firewall solutions. - Continuously.