Passionate about growing and scaling companies by building an incredible Customer Success and Sales program capable of delivering predictable renewals and growth. Curious by nature, excited for the next experiment to drive improvement. Currently leading Heimdal's Customer Success department, working to deliver additional security coverage and value to grow our customer base at scale. Passionate about ensuring our customers' endpoints and inboxes stay safe from cyber crime. At Invicti Security, Adam led the Public Sector CS team, supporting hundreds of domestic and international governmental organizations with a book of business of ~$14 mil. in ARR. His team of CSMs ensured the successful implementation, adoption, and optimization Invicti app sec solutions within complex and dynamic environments. Prior to Invicti Security, Adam held the role of Director of US Enterprise Customers Success for Huddle, a FedRAMP-authorized platform for external document sharing and project-based collaboration. His team supports over 100 high spend customers in the US leveraging the platform. Prior to his work at Huddle, Adam worked for government contractors BAE Systems and Tesla Government, leading the implementation of Cloud SaaS solutions designed to facilitate better collaboration and knowledge sharing in conflict zones such as Ukraine, Iraq, and Syria. Before working in B2G SaaS, he served as a Peace Corps volunteer in Ukraine, building the capacity of host-nation educational institutions and businesses. Holds an MA degree in International Security and Diplomacy from Tel Aviv University and a BA in Cultural Anthropology from the University of Arizona. Recipient of UA Scholar's Award (2011): https://anthropology.arizona.edu/featured-students/adam-simon-azoff