Ben Luong Email & Phone Number

Toronto, Ontario, Canada

•Spearheaded UX initiatives as one of the founding designers for a fast paced growing insuretech startup specializing in cyber insurance and digital security for consumers and small to medium sized businesses•Designed and developed B2B and B2C cyber insurance and digital protection products including the Boxx Canadian broker portal and insurance member platform. •End-to-end project coordination including inception, user research, design development and deployment•Cross-functional collaboration with business development, marketing, and engineering team to translate requirements into design inputs, ensuring product success•Worked alongside an agile design team to plan and develop Boxx’s UX maturity by advocating user researching and testing, best practices, and internal design reviews

Toronto, Ontario, Canada

• Delivered key architecture, landscape architecture, and urban design, planning, and cultural place-making proposals through graphic design and copy editing/writing. Proposal success rates increased by over 10%• Developed marketing collateral including firm brochures, award submissions, and press packages to create awareness and recognition of the firm as a sustainable, Indigenous focused practice• Worked closely with senior level staff to ideate and implement business strategies including social media marketing and digital outreach efforts. Outcomes includes an updated website to attract potential talent alongside multiple business connections made via social media

Toronto, Canada Area

Toronto, Canada Area

·Assisted with the development of project proposals ( writing, editing, graphic design..etc), brand development of the firm and researched client collaboration opportunities·Obtained responsibility over the update of firm’s marketing and communication resources including staff information and completed projects·Developed SD, DD, and CD drawings for large multi-phase entertainment complexes, small retail projects, small healthcare projects and mid-sized office projects·Developed PPR, Tender and Permit packages including drawings and submittal forms·Assisted in Construction Administration through shop drawing review, response to RFI’s, and conducting daily project progress meetings with consultants

Greater New York City Area

·Developed 100% SD and DD drawings for interior projects for high-profile clientele base·Assisted client with tender process and contractor selection through cost break down analysis·Conducted daily site meetings to review construction progress·Assisted with development of material palette for schematic design ·Assisted with the research and development of custom interior mill-work and research for hardware, appliances and furniture

200 Finch Ave. W. Suite 348.

·Produced marketing material including firm logo, signage, and competition submission layouts ·3D modelled and rendered residential, commercial, and religious architecture for schematic design visualization ·Developed the C.Y Lee Architect standards library constituting of project details, wall types and door types·Attended site visitations and produced as-builts for new construction

Toronto, Canada Area

-Took leadership role over the artistic direction and branding of the start-up company -Designed company logo, campaign ads, presentation slides and user interface of the website-Participated in the Schulich Startup Day Competition 2014 hosted by Ernst & Young and presented the company concept, business plan and website design to a panel of experts

Toronto, Canada Area

-Organized activities and led a summer camp for children ages 6-12-Assisted in paper work for recent Canadian citizens

-Assisted in customer well being and the maintenance of the store

Certificate, User Experience Design

Undertook a 10 week User Experience design course at Brainstation to learn about user research, information architecture, sketching.

Bachelor Of Architecture (Barch), Architecture

Education record

Graduated with honors from the CyberArts Program