Bernadette Mchugh Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

New York, New York, United States

Greater New York City Area

This position has a unique role within the leadership of Advising. In additionto leading a team of Academic Advisors, this Director of Advising manages administrativeservices and systems, coordinates with other divisions of Enrollment and Student Success, andis responsible for advising reporting and assessment to connect and strengthen support acrossthe arc of the student experience. Responsibilities include: Direct a team of academic advisors to resolve problems and improve service to students, Lead initiatives to identify and address challenges in order to ensure a smooth enrollment process for new and transfer students, Develop Hyperion queries, analyze data, and distribute reports to support advising, Oversee the maintenance of advising administrative systems, including data in Banner and Starfish and management of advisor assignments in Banner, Direct the development of assessment instruments for student learning outcomes in advising and implement regular assessments of academic advising, including student learning outcomes, Lead advisor on-boarding,training, and professional development programs, including regular workshops forFaculty Advisors, Liaise and coordinate with faculty and staff in divisions and the Office of the Provost to understand curricular and academic policy changes and the implications for academicadvising in order to ensure the delivery of accurate advice to students, Serve on university and divisional committees and as a liaison to programs, faculty, and senior leadership to provide regular reports and updates to the Assistant Vice President for Orientation, Advising, and Success Programs, Work collaboratively with members of the Center for Student Success to achieve shared goals, Supervise union clerical staff and student workers in support of academic advising,Provide academic advising to a small caseload of students, including academic planning, career goals, course selection, and other issues impacting goal attainment.

This position oversees administrative services and systems, coordinates with other divisions of Enrollment and Student Success, and is responsible for advising reporting and assessment to connect and strengthen support across the arc of the student experience. Responsibilities include overseeing the advising systems and processes throughout The New School in order to improve efficiency, effectiveness and student experience, Coordinating with the Provost’s Office and Registrar’s Office to resolve issues that impact student enrollment. Working with Admission to ensure a smooth enrollment process for new students . Creating Hyperion queries, analyzing data, and distributing reports to support advising and student success . Developing an advisor induction program for new hires and an on-going professional development and training program . Creating a web-based advisor handbook . Developing and maintaining a calendar to apprise staff of events and processes that impact students, such as, deposit deadlines, grade conversions, payment deadlines, etc. -Serving as website content manager for the Center for Student Success Academic Advising -Maintaining advising administrative systems, including data in Banner and Starfish -Managing advisor assignments and relationships in Banner -Developing assessment instruments for student learning outcomes in advising and implementing regular assessment of academic advising, including student learning outcomes -Directs the development of advising interventions and programming to address student attrition -Providing regular reports and updates to the Senior Director of Academic Advising .Working collaboratively with the Director of the Center for Student Success, Careers, Director of Student Success, and Director of the Center for Student Success, Experience -Supervising union clerical staff and student workers in support of academic advising.

2 West 13Th Street, New York, Ny

The Associate Director provides leadership for Academic Advising initiatives aimed at student success from time of deposit to the point of degree conferral. Working closely with Parsons and University-wide academic, enrollment and student services personnel, the Associate Director will develop and use existing tools to identify students at risk of leaving the University; will create advising interventions to address the needs of at-risk populations; and will provide assessment measures to inform advising practices and retention efforts.

• Conducted academic and registration advisement for a significant cohort of students.• Advised for study abroad, permission to register off campus, leaves of absence, AWOL status and readmission. • Reviewed and approved degree progress reports for graduation candidates. Coordinated creation of graduation lists. • Coordinator and advisor for all financial aid problems and scholarship nominations.• Created new student file database and established AdvisorTrac student scheduling system. Trained all Drama Department staff on software usage.• Member of departmental Diversity Committee and the Applied Theatre Working Group, working with faculty to implement new programming and degree tracks.• Developed student surveys to assess advisement effectiveness, determine technology needs, and improve alumni connections. • Member of National Academic Advising Association (NACADA); Current participant in the Administrative Cultural Training Institute (ACT).• FOCUS Mentor

FOR PLANNING AND DESIGN Office of Strategic Assessment, Planning and Design; Managed office and business operations and activities for the AVP, department and office floor and provided administrative support to the office of Planning and Design.Analyzed a variety of institutional data and prepared summaries and recommendations for the AVP. Independently researched and synthesized information on matters that required AVP's involvement and provided analysis and recommendations to facilitate decision making. Participated in the development and oversight of annual and long-term planning of the AVP's fiscal and administrative objectives and programs.Manage and update accordingly the department websites.Acted as financial officer for SAPD after the position was eliminated.

• Provided administrative support for department Administrative Director, department Chair, professors and students.• Counseled graduate students in Design program.• Assisted students with library research, orientation, registration, and daily schedules.• Produced the Alumni Report, an annual alumni publication detailing accomplishments of alumni and introducing graduating class to the professional world.• Wrote, coordinated and distributed monthly newsletter announcing department happenings.

Provided detail oriented, flexible and efficient assistance for executives at various companies including Carnegie Corporation, UBS, Penguin Publishing and New York University.Composed letters, internal memos, lists, reports and general correspondence.Answered large volume of incoming calls; took messages, transferred calls, dealt with general inquiries and redirected callers to correct departments.Scheduled and coordinated appointments, client and interdepartmental meetings and conferences.

Acted as team leader for talent at the number one tourist site in the Midwest.Provided motivation and support to a team of performers, artists and costumed characters for holiday festivals.Handled customer complaints.Acted as liaison between talent and management.Managed a staff of 20+.

Acted as on-site manager while performing on National Tour with Theater Company.Functioned as client liaison coordinating details of each performance.Reconciled all travel expenses, generating financial reports and maintaining budget.Mediated disputes within traveling company.

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master’S Degree, Higher Education And Student Personnel Counseling; 2010

Activities and Societies: JoSA

Bachelor Of Arts, English And Theatre

Shakespeare Program

High School Diploma

Activities and Societies: Drama, Speech and Debate, Softball