• Supervise a staff of five to six Resident Advisors (RA) and one Senior Resident Advisor (SRA) • Oversee the day to day operations of a traditional residence hall of approximately 160 to 215 1st year undergraduate students • Serve on professional staff duty rotation for a campus of approximately 6,900 residential students • Recruit for, Retain, and Serve as the advisor for my community’s Hall Council on programmatic and advocacy efforts within the hall • Participate as a hearing officer for students who violate University policy in Community Standards Conferences• Serve as a Co-Advisor for the Residents Action Council (tRAC) and directly advise two executive board members, and advise conference delegations to regional conferences• Monitor budgets ranging from $500 to $3000 for RA programming and Hall Council Programming• Implement the Bobcat Living Experience residential curriculum alongside student staff• Assist the Housing and Residence Life Admissions Team at admissions events speaking on behalf of the residential experience on campus• Chosen to transition to a larger building and staff mid-year to accommodate for staff changes by the leadership team

• Co-teach an academic success course to first year, undecided major students • Deliver standardized university core curriculum integrated with original content • Collaborate with an undergraduate teaching assistant to ensure meaningful extra-curricular activities and relevant classroom dialogue • Establish mentoring relationships with students regarding academic matriculation

• Coordinated the creation and implementation of over 60+ Zoom Orientation sessions over the course of 17 days• Networked with campus partners, including hosting mock presentations to assist in preparing for virtual sessions• Developed Assessment tools to seek feedback from Students and Families who attended New Student Orientation to provide insight for future decision making• Provided technological support for presenters and students during a New Student Orientation program• Benchmarked peer and aspirant institutions to provide guidance to the JU New Student Orientation program

• Coordinated ACUHO-I Summer Intern process, including messaging potential candidates, participating in interviewing and selection process, and developing training materials for selected interns• Facilitated Focus Groups with Resident Assistants on the topics of Programming, RA Training, and a General topics group that garnered feedback used in changing expectations for the following year • Assisted in the recruitment, selection, placement, and training of approximately 41 student staff members• Created materials for a reoccurring practicum experience position at Marietta College for future graduate students to pursue

• Supervised a staff of four summer RAs• Oversaw the day to day operations of a suite style residence hall of 70 -100 undergraduate students over the summer term• Created a recognition guide for the department to utilize throughout the year for student staff and professional staff recognition• Designed a training session for the departmental RA fall training based on team building skills and campus knowledge comprehension

• Responsible for controlling and auditing the execution of card table procedures and operations• Managed corporate funds to cover player wins/losses• Developed and employed effective communication techniques with dealers/players• Leveraged basic accounting principles to ensure asset protection and compliance with company and industry standards• Transferred temporarily to assist in the opening of a new card room

• Provided customer service to incoming students, faculty, and parents with knowledge on campus resources• Managed, organized, and archived data entries such as workshop and guest presentation surveys and Graduation Grams, a program used to allow graduating students the ability to recognize faculty and staff members who impacted their college experience• Engaged in student outreach and advertising through tabling and classroom visits to promote the Center for Academic Achievement and the resources provided• Handled student’s private academic information in accordance to FERPA regulations• Presented five workshops during a semester to 3-15 students on academic success strategies• Designed and implemented a large-scale marketing plan to further the Graduation Gram program

• Managed 40 - 48 Residents in a suite style community for first year students of various backgrounds and educational goals• Collaborated with 10-12 staff members to plan area wide educational and social programs for a residence halls housing 400-500 first year and lower level undergraduate residents• Served as a paraprofessional in an on-call rotation implementing knowledge of crisis management and policy enforcement to maintain a safe and welcoming community • Counseled students on academic and personal issues and refered to appropriate resources when necessary• Created educational moments through programming and intentional interactions• Assisted in the preparation phases, evacuation of residents, maintaining order in the sheltering of residents, and clean-up initiatives due to a natural disaster• Provided customer service to students, parents, and guests working 3-12 hours a week at the front desk of the residence hall

• Managed 3-5 cashier and bagging associates including maintaining proper protocol for underage employees • Counted and Maintained a vault that exceeded $10,000 including dropping additional money in and providing additional funds to cashier tills that were low• Trained one (1) cashier associate to manage the customer service desk• Provided exemplary customer service and managed customer concerns

• Maintained a high standard of customer service for the 100+ transactions covered per shift• Maintained a cash register that regularly held in excess of $750