Ashwini Kumar Email & Phone Number

Bengaluru, Karnataka, India

Boosted resolution efficiency by 20%, significantly reducing resolution time and enhancing overall process efficiency.Actively managed client relationships as the primary contact, ensuring smooth project execution.Led cross-functional collaboration with SMEs, PMs, and leadership, resulting in a 95% success rate for projects.Enhanced communication efficiency by 15% between clients and internal teams, promoting seamless collaboration and boosting project success.Assessed clients' business needs to align with objectives, increasing alignment by 100%.

Bangalore Urban, Karnataka, India

Enabled seamless Agile adoption across teams by identifying, implementing, and enhancing relevant tools, leading to a 30% increase in productivity.Conducted thorough analysis of previous processes, identifying 9 key areas for enhancement, and implemented improvements resulting in a 15% increase in efficiency.Collaborated with external stakeholders, resulting in a 30% increase in feedback resolution.Collated software documentation, enhancing team communication and problem-solving efficiency. Provided 50+ instances of system and network support, maintaining system reliability and uptime.Conducted review sessions with clients, driving a 50% increase in project satisfaction ratings.

Implemented new ERP system, boosting efficiency by 25% and cutting costs by 10%.Analyzed performance data, identifying bottlenecks that reduced overall efficiency by 20%.Orchestrated system analysis, resulting in the finalization of technical and functional specifications, enhancing system performance by 30%.Established 20+ service level agreements with business units and stakeholders, enhancing collaboration and fostering effective communication.Implemented KPI tracking, resulting in a 10% improvement in operational efficiency, streamlining processes and enhancing overall productivity.

Identifying potential customers and created a new databaseScheduling and set up client meetsIntroducing the Product portfolio and generated leads via sales pitchCreating and developing marketing material to introduce the product to clientsPerforming competitive analysis of a similar product in the market and strategizing ways to promote the product in a way that it had a competitive advantage

Pune Area, India

Analyzed and interpreted 30+ business documents and requirements, enhancing accuracy and efficiency.Prepared comprehensive project reports, leading to a 15% increase in accuracy and efficiency. Proactively coordinated with development team to resolve defects, resulting in a 20% reduction in bug resolution time.

Master Of Business Administration - Mba

Activities and Societies: Cultural committee (Students' Activity Forum) International Business Society

Bachelor Of Engineering (B.E.), Electronics And Telecommunications Engineering

Engineer'S Degree, Electronics And Telecommunication